All reviews of M. Eichmann
Review about: AirfareWatchdog
Booking flight, issue with charge and refund
I had a really bad experience booking a flight with this company. I booked a flight from one city to another and had to change the flight time shortly after booking. Even though they told me they hadn't processed my payment yet, they had already charged my card. They said they would use the same confirmation number for the new flight, but ended up charging me for both flights. When I asked for a refund, they kept giving me excuses, saying the refund department was working on it. After waiting for a month, they claimed the flight was marked as a no-show and wouldn't give me a refund. Dealing with this company's customer service was a nightmare, and I won't be booking with them again.