All reviews of Magnus Kautzer
Review about: Choice Hotels
Booking Assistance Query
I had a really bad experience at a hotel recently. The staff was so unhelpful and not friendly at all. I made a mistake with my booking through Expedia and went to the front desk for some help. But the person working there wouldn't help me at all. They basically told me to figure it out on my own. I tried my best to explain what happened and ask for help, but they just kept ignoring me. It was pretty obvious they had no interest in helping me out, which was super frustrating and disappointing. On top of that, it seemed like they were treating me differently because I speak French and have an accent, which made the whole thing even worse.