All reviews of marie artounian
Review about: Great Big Canvas
canvas print
their customer service is horrible!!! I ordered a print on the 11the of december and did get a response at first from a Lusette which I now realize it was just automated. She gave instructions on how to return and I wanted to stop the order before it shipped on the 15th which I would have been in due time but from then on I could not even log onto the website to cancel the order and after that could not get on to the website to even process a return as the response said I could. I TRIED EVERYTHING FOR DAYS NOW!!! I even tried to reset my password but ever time I try to do that I get a response that says check your email and I get no email from them; not even in my spam folder. The phone system has a recording that says "their phone system is shut off due to high volume" and then it hangs up. So again today trying to log on and it gives me the same box that says "go to the welcome email we just sent you" but nothing has been sent to me. The only thing I got was automated respnoses that directs me and repeat...when I click on any link or the sign in box once again "go to the email we just sent" that thye didnt send to me or in spam! Now I have an $80 print I tried to cancel before shipping and now I cant even return it as their policy says I can. TERRIBLE TERRIBLE COMPANY!!!