All reviews of Melissa Santell

  • Review about: Reborn Shoppe

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Babydoll with heartbeat

    The baby doll my granddaughter received was not dressed in the clothing as pictured, the dolls hair was sporadic, thin, and sticking up all over the place! I ordered a 19” doll and received a 21” doll. I ordered a babydoll with a heartbeat and did not receive this either!

    Furthermore I have been in a daily battle with this company to receive a refund. I April, I immediately contacted the company and requested a return label. I was asked to send pictures, which I did. Then I was told that I didn’t need to return this babydoll..,which had my granddaughter in tears!!!! Furthermore I was told I would receive a refund within 7 business days in May! It is now mid June and I’ve still yet to receive it! I would seriously warn anyone from doing business with this company!!!!!’n