All reviews of Michael Paul Scott
Review about: Witt Machine
Childish, trashy, unprofessional customer service
I was so pleased to learn that Witt had become a Texas business. I had ordered in the past and had pleased with their product. I ordered a 3rd muzzle brake and rec'd something that I did not order. I emailed them and advised I had been sent the wrong brake. I rec'd an email back stating they would send a return label telling me to send it back and tell them AGAIN what I needed. I called them and talked to a young lady. My intention was to just advise what had happened and that it was okay to apologize to a paying customer when you make a mistake. All through this phone call not one apology. She did say I was going to apologize but you interrupted me. And then she hung up on me. I called back, talked to a different young lady, told her the issue, was told I be sent a return label, and I advised I wanted a refund. Do you think I got an apology, a Sorry for the part mix up, no I didn't. I will no longer shop through Witt. If this is their business integrity and ethics I will reward another business.