All reviews of N. Pfeffer
Review about: Shadow
One-hour service with unsatisfactory performance
I just bought a one-hour service from this company to see how good it was. But, during that hour, I had lots of issues with slow response times that made it really hard to use. When I asked for a refund from customer service, they said no. They told me that my location wasn't supported, so they couldn't give me a refund. I know I should have read the Terms of Use more carefully, but I think a company that puts customers first would have made an exception for me. Sadly, that didn't happen with this company.