All reviews of Pascale Corkery
Review about: 1800Petmeds
Recent orders cancelled and account frozen
I recently had a really bad experience with this pet medicine company. I had just got my daughter a dog, and I signed up for an account with them. Everything was going smoothly at first - I made two orders with no problems. But when I tried to make a third order, my account was suddenly frozen. I called customer service to figure out what was going on, and this guy named "Jack" told me I was banned from doing business with them. He said I had multiple accounts, which was totally not true because I had never even used their website before I got my dog. I asked him for more info or an explanation, but he wouldn't give me anything and told me to get a subpoena if I wanted more details. It was super frustrating and confusing since I had been a loyal customer for a short time and hadn't done anything wrong.