All reviews of Pierre Cardin
Review about: Outbyte
pcrepair
On May 10, 2021, I order the package pcrepair (and by accident file recovery - which I got a refund for). However, the information listed to entice you to buy it did not say anything about 3 months subscription (usually it is 1 year). After 3 months my subscription expired. This is false advertising. I contacted Outbyte and they do not care since the time is expired. Yeah because I use pc repaire about once a month. So today when I went for clean-up it says expired. I have contacted Paypal to complaint about false advertising. I went back to the invoiced AFTER i had this problem and I had paid it, to see it says 3 months subscription.
Hello Pierre Cardin, thank you for using our product. We are really sorry if the terms and conditions appeared confusing. Our license is purchased on a subscription basis, of which there is a notice during the checkout process, as well as information on our website. We understand that with all those figures and important info on the order page, things can be easy to miss. You can disable the automatic renewal at any time during your subscription term, and the full refund guarantee applies to renewals too. We would be happy to help, please contact our Customer Service at [email protected] at your earliest convenience.