All reviews of R. Erdman
Review about: Infobus
Wrocław to Warsaw ticket purchase
My recent experience buying a ticket from Wrocław to Warsaw was so frustrating. When I booked the ticket, the system changed the departure station to a small village in the middle of nowhere without my permission. I had to reach out to customer service right away to try to fix it. But man, they took forever to respond. And when they finally did, they said the ticket couldn't be refunded. I thought that was really unfair, especially since the bus wasn't leaving for another week. They had plenty of time to figure something out. So yeah, I ended up losing 60zl because of this whole mess. This whole thing has convinced me that I'm never buying from them again. I'm definitely going to warn others to stay away from this company.