All reviews of R. Hintz
Review about: Grove Collaborative
Cleaning supplies and personal care items
I was pretty hyped to give Grove Collaborative a shot since my friends couldn't stop talking about it. But man, what a letdown. I was all pumped selecting what I needed, only to get hit with a surprise at checkout - they wanted me to sign up for a pricey subscription and VIP membership. When I tried to talk it out with customer service, all I got was a dismissive vibe. They told me I'd get a heads-up when the trial ended, but that didn't calm me down one bit. It felt like they were being sneaky and sketchy, and I felt totally ripped off. I just wanted to make a one-time purchase without all the pressure to commit. This whole thing left a bad taste in my mouth, and I won't be going back as a customer.