All reviews of Randall Walker
Review about: LensesRx
Lens replacement order delayed due to Jewish holiday
I recently ordered new lenses from this company, but my experience was not so great because of the Passover holiday. I understand and respect that they observe this holiday, but I wish they had let me know they would be closed. I sent my glasses for new lenses on April 18th, just before Passover started on April 22nd. Now it's May 4th, and they are still working on my order according to their website. It seems like they are really busy catching up from being closed for the holiday. This delay is frustrating, especially since I didn't choose faster shipping, which wouldn't have made a difference with the holiday delay. I suggest checking their schedule for Jewish holidays before ordering from them to avoid delays. I've used this company before without any problems, but this time has been disappointing because of the unexpected delay due to the holiday closure.