All reviews of Russel O'Connell
Review about: Forever 21
My purchase was a cute skirt and top
I picked up this really cute outfit from this shop that was just like browsing the coolest mall ever! I was super pumped when it arrived, even though it took longer than I expected. But then, oh no, I had to send it back because it didn't fit right. Trying to get my refund was like trying to solve a Rubik's cube blindfolded! No return label, no instructions, just a whole lot of confusion. I chatted with like 6 different people online and got absolutely nowhere. They kept saying they'd come pick it up, but surprise, nobody ever did. Eventually, I just shipped it back myself and now I'm still waiting for my money. It's like they're avoiding giving it back to me! Ugh, it's so annoying. Definitely the worst customer service experience I've ever had to deal with.