All reviews of S. Cassin
Review about: Choice Hotels
Hotel stay
My stay at that hotel was a total disaster. The rooms were super gross, with walls and carpets all dirty. The bed sheets looked unwashed, and the whole place stunk. The customer service was the absolute worst - the staff was totally clueless and rude. And get this, a van got stolen from the supposedly safe parking lot while I was there. And the staff just shrugged it off like it was no big deal. Pretty sketchy, especially since other reviews mention similar van thefts in recent years.
Review about: Matthew Mercury
Smartwatch purchase
I just bought a smartwatch from this store and let me tell you, their customer support was incredible. I was having some issues setting up the watch because I made a mistake, but I was amazed when I could start chatting with a rep right away, even after regular working hours. And then, when I found a broken pin on the strap, they sent me a replacement fast and even threw in a gift to say sorry for the trouble. Their service really blew me away and showed me they care about making customers happy.