All reviews of Sophia Terry
Review about: Swiss Airlines
Flight booking
My recent experience booking a flight totally let me down. I've had good flights with this airline before, but this time around was a mess. I reserved a seat for my upcoming trip, and then when I checked in, turned out my seat was already taken. When I asked about upgrading to a different seat, they told me one price first, then a completely different one later. I was so annoyed by the lack of consistency and communication. This was only my second flight out of eight that I had planned with them this year, but after this, I'm definitely not booking with them again.