All reviews of Stacey Stearns
Review about: The Flower Factory
Cancelled without notification
I placed an order for flowers for my mom's 70th birthday and it was cancelled without notification. When I emailed on the day it was meant to be delivered, because it was late, I was told that my order had been cancelled and they claimed to have emailed me on the day of purchase. I showed them a screenshot of my search for this supposed email to prove that it was nonexistent and they continued to stick with their shameful lie. I live 6,000 miles away from my mom and the flowers were meant to be a gesture of love on her birthday. If I had known the order was cancelled in time I could have ordered from another company. I did order from another company but they couldn't deliver until the day after my mom's birthday. I will NEVER order from The Flower Factory again and I want warn any prospective customers to be aware that they could have their orders cancelled without notice.