All reviews of Toby Quinn
Review about: HobbyTron
Really good air soft guns
I bought he airsoft guns from different sites in recent years but most of the times either they are expensive or the quality which bothered me a little bit
However, HT is really good in both. they have the balance of both and its really good to finally have something where i can invest my money without worrying about anything
Also the remote control cars are awesome too . they have good services however they can do much better in that
I received defective chargers. I had a difficult time finding a way to contact them. Had to contact the shipping company, sent them an email explaining my problem and asked if they could. The shipping company must have forwarded my message as I finally got a reply from where I purchased them. It took a month. Here is there response. Hello Margaret,
Thank you for reaching out and we apologize for the delayed response.
We regret to inform you that we can't accept returns due to we don't have a return address. We understand that this has put you in a difficult position. So, we're willing to give you a 50% refund to make amends for the inconvenience plus you can keep the product.
Again, we apologize for the inconvenience.
If you have any questions, please let me know.
Kind regards,
--
Maria Thea
When I tried to respond all of my emails were rejected. Never got any refund.