All reviews of Velva Russel
Review about: Beyond Polish
Gel nail polish
I recently got some gel nail polish from this store and it was a bit of a rollercoaster. I found the perfect colors I wanted, placed my order, but then ran into some issues with the delivery. Even though the tracking said it was delivered, I never actually got it. I reached out to customer service, and they were super nice and helped me track down my package. They even gave me store credit to use while we waited for things to get sorted. Finally, my package showed up and they kindly removed the store credit for me. So, it was a bumpy ride overall, but the customer service team really did their best to make things right.