All reviews of Verner Moen
Review about: Silver Gold Bull
Recent gold coin purchase
I recently bought some gold coins from this company and I had a bad experience. Even though I gave them the right address, my package ended up getting sent to the wrong place. When I asked for help, the person I talked to in customer service wasn't very helpful and didn't want to admit they made a mistake. They said it was my fault because the wrong address was on my account, but it turns out my PayPal account wasn't even connected to where they sent my order. So, the mistake was theirs, but they didn't want to fix it. I was disappointed by their lack of responsibility and how they brushed off my concerns.