All reviews of yelena
Review about: Soolinen
I ordered 7 items with subtotal $299.00.
I've ordered my items on December 10th, 2022. Today is February 26, 2023, and I still didn't receive everything. My first email of many was send 1,5 months after order because I didn't have anything at this time. All clothes I received, except one, was too small and too short. They sent me the next portion of my order only after my next angry email. Another way, nothing happened. I was asking them just to return my money, but they are suggesting me be patient (!), don't worry and believe that my satisfaction is their goal! Their packages have a size of a medium sandwich bag where they smash pieces of clothes, no list of sending items, no prices, no sequins numbers, no bag and label for returning the items back, etc., - nothing! Clothe doesn't have any labels with size, components of fabric, information about taking care of item, like any clothe has and must to have. So, when I emailed them that items are too small, they asked me to send them a measuring of the items. Could you imagine that kind of service?! Soolinen doesn't seem to me like a real company at all according to my terrible experience with them! Prices are very high, but who knows what quality is fabric? You don't know. They don't tell you. Maybe this is some cheap clothe from another store? I repeat again: they use my money for almost three months already, and I still don't have everything or my money back. What I have are wrong sized items and my time, spending for writing letters to their customer service. I didn't experience anything as bad as this in my life!
Friends, don't repeat my mistake, please, and never ever order anything and don't send any money to these terrible people!
I have the same problem, I just received part of it and was totally different in color, size and style. They don’t want to refund my money,
THAT WEBSIS A FRAUD