All reviews of Z. Von
Review about: FishUSA
Defective product purchase
I had a terrible experience with FishUSA recently. I ordered a product that turned out to be defective, so I tried to cancel the order. Despite my efforts to contact customer service by email, I never got a response. I thought my order was canceled because it showed as closed on my account, but then I got a shipping notification from UPS and the money was still taken from my account. I have tried to get in touch with them multiple times with no luck. Now I'm stuck with a useless product and no way to return it or get my money back. The lack of communication and customer service was really disappointing and I'm so frustrated. I definitely won't be buying from FishUSA again.