All reviews of Zina Kittrell
Review about: Redline Steel
(7) Seven - GOD is Good Hangings
Per your request Colin Wayne, Founder of Redline Steel, here is my review of your company & products. I ordered 7 of these “overstocked” items as you advertised, on 3/11 & 3/31, and immediately paid for them via PayPal.
After spending over 3 weeks from 4/30 to 5/21, calling, leaving numerous voice message (which none of being returned), and sending emails, your company still did not fulfill my order, even though you
didn’t have any trouble taking my payment immediately.
It wasn’t until AFTER I (1) filed a complaint with the Better Business Bureau (2) filed a complaint with PayPal (3) and wrote a bad review; that you SUDDENLY decided to respond a week after I filed these complaints that you sent me my order but I received only 3 of the items that I ordered the week of 6/6/21. When I filed complaints again, SURPRISE, I received the remaining 4 items the week of 6/13/21.
EACH of the items had severely OFF-CENTERED hanging hole in the top so the item doesn’t even hang correctly.
WHAT A MESS!!!’ Product MISINFORMATION, with HORRENDOUS - NON-EXISTING Customer Service!!! After looking up reviews, I found that this is a common theme amongst the many, many bad reviews filed against your company with the Better Business Bureau and online reviews.
I would NEVER recommend your company to anyone, and have found a couple other online companies that provide MUCH better (non-defective) similar products, fast delivery, good customer service and very competitive pricing!!!!
If you’re going to present this as a Veteran owned business, DO MUCH BETTER OR STOP DOING “BUSINESS”
P.S. You’re good at bombarding my email with your promotions, busy as I customer-I’d prefer you paid that much attention to fulfilling orders!! So, STOP sending me DAILY promotional emails!!
P. S. S. This system only gives the option to rate no lower than 2, otherwise I would have rated at 1