Urban Designer31 reviews
This score is based on 31 genuine reviews submitted via US-Reviews since 2022.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Figured it was a steal
I hesitated—looked too cheap. Bought it. It's basically the same AliExpress junk, though it does tell the time, meh.
Fast delivery, no reply
Was halfway through opening the box when I noticed one watch dead. I tried email, contact form and live chat — no response. I bought two; one works but feels cheap, the other needs returning. Delivery was actually fast, oddly, which surprised me. Customer service ruined it though; other companies at least answer. Still waiting for any reply. Not ideal. Need better follow-up.
Surprisingly lovely ring
I ordered this ring thinking it was a last-minute gamble for my wedding, and honestly I was braced for disappointment. Shipping took longer than I hoped, and I even bought a backup, but when the original finally showed up I was kind of blown away — seriously. The finish is smooth, it’s pleasantly weighty without feeling bulky, and it sits so comfy on my finger. I’ve worn it every day since the rehearsal; it survives handwashing, typing, coffee runs and still catches the morning light. Low-key surprised, totally worth it.
Saw it—great support
Found on IG—fast ship
Plain wood band
Worth it. Fit is perfect, he likes wearing it. Saw it on a gift site, tipped brother.
Nice little surprise
Totally worth it — I bought it after a friend showed pics; was skeptical but packaging and feel impressed.
Nice look, odd strap
Caught sight on my coworker, skeptical at first, tried it on - looks great, band's stiffer than I hoped, honestly
Nice but a bit slow
Saw it on Instagram and told my sister. Delivery was slow, customer service helped, engraving turned out surprisingly lovely.
Nice rings, small issues
Love the rings overall, but shipping was slower than expected and packaging could be better; still buying again, I'd ask about delivery.
Birthday pour
Halfway through unwrapping it last Saturday, I passed it to my husband for a post-dinner pour; felt solid in hand, tasted smooth, he grinned, packaging cheap.
Nice rings, minor flaw
Spotted these on a friend's Instagram, hesitated—pics looked perfect. Took a chance, doubts mostly gone; tiny scratch on one, but solid feel.
Pretty solid, small gripe
First sight it felt high-quality; using it is easy, looks nice on my desk, but price felt steep.
Unexpected win for a picky guy
I wasn't expecting much, but it arrived earlier than promised. Customer service answered a weird question fast. Brother-in-law flipped—great delivery and smooth ordering. Helpful. Recommend too.
Solid, not flashy
Wasn't sure at first — pics can be misleading and I'd had a flimsy one before — but this cross feels solid, doesn't look cheap, works with jeans or a shirt. Glad I bought it.
Good delivery, poor customer support
asked to swap ring for correct size, used their guide, still big. They basically stopped responding, and frustrating
Good strap, useless support
Don’t buy — customer support is non-existent. I ordered a watch for my husband a few months ago; the subdials stopped working within weeks. I emailed and used chat for six months, no reply. At first it looked good and strap was surprisingly comfy.
Quiet win
Opened it on our anniversary; the engraving looked crisp and personal. I ordered weeks ago, the team was responsive and production was quick. My boyfriend loves the watch, and I'm genuinely glad it turned out so well.
Unexpected little win
I almost tossed it in the jewelry bowl, but then I wore the ring to make coffee and it didn't snag on my sweater like cheap stuff does. Short commute, long day. People actually noticed. Felt solid. I use it every morning now. Happy I took the chance, honestly.
Nice deal, delivery could be smoother
Bought this because price was good. Delivery arrived when they said, and the staff actually answered my questions — really appreciated that. A small mix-up with timing, but they fixed it without fuss. If you order, ask them for a delivery window ahead of time. Not perfect, but overall worth it for future orders.
Sleek look, small glitch
gorgeous and heavier than I expected — nice surprise. But after a week it started losing time and then just stopped a few times. We followed the instructions to the letter and even reset it, cleaned it, everything. I’ve messaged the seller three times with no reply. Bit bummed, because it looked great and he liked it. Now thinking repair or toss.
About Urban Designer
As every month passes and brings us a new fashion trend, it is important to keep sustainability in mind. We all know the downsides of fast fashion, which take place at the cost of exploited workers, low-quality products, and a generally large amount of waste. As more and more exploitation comes into light behind a large company, people seek to turn towards businesses that don’t have a negative impact on the environment and are mindful of their waste.
Urban Designer is a company that puts emphasis on sustainability and making low-waste jewelry. But can a jewelry business really be sustainable and have a low impact on the environment? Read here for yourself how jewelry businesses can be eco-friendly.
If you're wondering about what other peoples' experience has been like purchasing from Urban Designer, you can check out feedback about their products here.
About Urban Designer
Urban Designer is an American, family-owned jewelry business that was founded in New York. They are currently based in Durham, North Carolina. Their best-selling products are wooden watches and rings. They also provide an option of engraving words into the products, be it in your own handwriting or otherwise. They make their wooden products out of reclaimed wood, in comparison to felled trees.
They have products for different occasions, as well as different styles. They ship their products internationally as well, making it so that there is jewelry for everyone and anyone in the world.
They claim that since the products are made of wood and have no resin or acrylic coating, the products are more water-resistant than waterproof. Since it is natural wood that they use, they also claim that as the years pass, the products will age like any normal wood, and still maintain their beauty and quality.
Products and Services of Urban Designer
Urban Designer provides wooden watches, rings, earrings for many occasions such as weddings, birthday gifts, anniversary gifts, and similar. They also have the option of engraving the pieces with words of the customer’s choice.
They ship internationally and accept payment through all major credit and debit cards, as well as PayPal.
Their motto is to provide customers with high fashion at an affordable price.
Return policies of Urban Designer
Although Urban Designer sends products all over the world, they do have some restrictions when it comes to their return policies. The orders that are eligible for the return policy must have their original documentation and should be in their original purchase condition, and finally, be shipped within 30 days of purchase.
Orders that are not eligible for return are international orders, engraved orders, items that have been damaged after delivery, and exchanges, repairing, and resizing are not allowed either.
Reviews, Compliments, and Complaints about Urban Designer
Have you made a purchase through Urban Designer recently? What has been your experience with it? How has time affected your product, and how easy is it to contact the support team in case of any problems? How long did the product take to reach you? If you have any experiences to share regarding the questions above or any other sort of experience, then leave a customer review on our website. Leaving a review would prove to be helpful for those who are considering buying from Urban Designer.
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Categories Urban Designer
Online Shop | Fashion | Gift shops
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Last update: April 2026
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Review with most votes
Wooden wedding band
My partner and I love the rings! They're exactly as described and pictured. We were looking at new sets to replace our originals that we got married with 5 years ago and this se... Read onBy: Lucy