Avoya Travel
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50% Would buy here again
All reviews (4)
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Amazing experience
Avoya is one of my fav, however i recently book my next trip to Europe and it was fun. they are seriously one of the best vacation planner and choose the finest thing for the travelers. i am not extremely familiar with the places but thanks to this, i can travel without any worry
River cruise in Europe
My wife and I booked a river cruise in Europe to be taken in June of 2020. Was canceled due to Covid. They would not return my deposit and said it would be held for two years before I could get it. Has been over two years now. I have called multiple times and left multiple messages. No response from them at all. The agent, Beth Mohiuddin, will not answer her phone or return any of my messages. Evidently, this agency is dishonest and I do not recommend them, ever. Very frustrated with them. Do no buy from them.
Cruise
Booked a family cruise to Alaska back in 2020 for a party of 10. Just found out that the 4 individual groups are at different tables because the travel agency never requested our dining arrangements. In speaking with the agent today, she suggested that I contact Princess directly to resolve. My question to her was isn't that the role of the agent? She decided that I didn't respect her and hung up on me. Don't understand this.
Cruise
When I booked a cruise in June 2021, I was promised a $300 ship credit froim Avoya. Upon boarding the ship in December, no credit from Avoya was on record. I immediately called, and the circus began. To summarize, three months later, 4 phone calls, over 25 texts and e-mails to the agent and customer service, no $300 reimbursement, and total silence--stonewalling--from Avoya. It was a total lie, apparently. I read dozens of identical reviews on other sites--promised credits that never happen. So unethical. So unfair. So unprofessional. Stay away from them.
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