Bungalow41 reviews
This score is based on 41 genuine reviews submitted via US-Reviews since 2023.
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It hit me while scrolling the app—my bill dropped back to normal after a week of weird charges. A neighbor told me to call support and the rep actually applied a credit; I breathed. Still don't get full line-item details and autopay was glitchy, but the balance is mostly fixed so I'm okay.
Relief after a mess
I saw the listing on Facebook and a buddy actually tipped me to check it out. At first communication was slow and I was ready to bail, but the turning point was when the owner finally stepped in and fixed most of the problems — not perfect, still messy, but it worked out enough, for sure overall.
Moving-day lifesavers, sorta
I called them half-awake the day I moved into my new apartment, juggling boxes and coffee. They actually picked up, walked me through the weird fee rules for my state (turns out some fees don't apply), and even tossed in the first month free — which helped, honestly. Service was friendly, patient, repeated stuff when I asked, and fixed every snag. Didn't love the billing surprise, but people were great.
Found on a friend's story
Honestly, I was skeptical at first — saw Bungalow on a friend's Instagram story and thought, roommate? really? I was picky, worried about vibes and weird schedules. But after visiting, chatting with a few folks and touring options (lots of choices, like way more than I expected), those doubts faded. The roommate match felt natural, amenities were solid, and I'm actually pretty happy — surprised, even.
Smooth delivery, helpful people
I wasn't expecting much — after a rough move last year and my bad back acting up, I needed someone who'd handle the heavy lifting and explain stuff clearly. These folks showed up on time, delivery was smooth, customer reps answered every question without the usual runaround. Everything was as described, they were straightforward about options and fees, and honestly I felt relieved, a bit emotional. Glad I chose them — made a stressful day easier.
Halfway in
the checkout and handoff felt sloppy, keys taped up, a few repairs left undone. A buddy tipped me to try them, and at first I was skeptical — slow replies, people always away, things dropped. After a couple weeks most stuff got fixed and the place became okay; not great, but usable.
Rented on a whim
I walked in thinking this was a disaster. A friend tipped me to the listing so I gave it a shot. The move-in felt loose — almost zero tenant screening, which made me nervous. They add a $50/month cleaning fee that felt pointless. They also sent a weird prorated final bill. But the apartment itself is comfy, not fancy, like a low-budget sitcom. After complaining once the office actually sorted the billing. So I’m annoyed, but it worked out.
Left waiting on my deposit
document everything and keep pushing.
Works but watch the app
I moved in a few months ago and the unit is fine for daily life — cooking, remote work, sleeping. The app is convenient but it also quietly pushes small extra charges, so I watch it and cross-check things, which is annoying but works. Support replies slowly after you sign, so I kept screenshots and notes of every message; that actually helped me avoid surprise fees. All told I'm glad it's livable, just be ready to follow up and be a bit persistent.
Finally got help
They actually helped me, which I didn't expect. I had been trying forever to rent a place and kept hitting dead ends, so I was pretty skeptical at first. But the customer support walked me through everything, asked about my situation, and actually followed up — real people, not just automated replies. It took a couple of tries to get details right, but in the end they found options that fit. Happy-ish, honestly. If you're tired of wasting time like I was, give them a shot, just be patient and explain your case clearly. Would recommend, with a small caveat.
Tired of the contact runaround
I keep thinking maybe it's just a glitch, but dealing with them has become part of my weekly stress routine. I use their system to control the fan and light in my shared room — mornings and nights it matters — and the app either won't connect or says someone will call. Nobody ever does. Support once told me to "fix" my own fan even though my roommate's remote is cross‑wired to it, so they were in control for three months. What sticks out is the lack of any reliable contact. It wastes time, messes with my day, and it's honestly draining.
Almost on time, friendly but quiet
Funny thing — the crew actually showed up when they said they would and the first walkthrough went fine, so delivery of the actual work was surprisingly solid. But after I signed the lease and paid, the promised weekly updates disappeared; emails and calls sometimes took days to get answered. Customer support is polite when you catch them, just not very proactive, and they use local app-hired folks so quality can wobble. I've had worse with other companies, so it's not a disaster, just not super hands-on. Not perfect, but it gets the job done if you keep nudging. Worth trying, just set expectations ahead.
Verification keeps breaking
don't hand over docs until they fix verification and give better support. They should make the process actually work. A clear status indicator would help.
Roof, pipes, and patience
they say it's done, but it's not. I waited about 40 days for anyone useful to show. Do they care? Not really. Rent comes every month though, and they're quick about that. It's not all doom — the place is livable when nothing is leaking and power stays on — but repairs are a mess. If you've had decent landlords before you'll notice the drop. Would I recommend? Only if you don't mind nagging forever.
Leasing limbo and mixed signals
leasing, billing, portal teams point fingers, repeat. A few messages were helpful-ish, but mostly it was form responses and closed tickets. Funny how a company can be efficient at closing issues but terrible at actually solving them. In the end I walked away—slightly annoyed, slightly relieved, and a little wiser about trusting "online-first" slogans. Lesson learned, won't make that mistake.
Communication failed, extra costs
not worth the stress — communication is the main issue. I signed a two-year management agreement in August 2021 as a property owner, and at first things felt normal, paperwork done, the usual. But almost immediately phone contact evaporated; now everything is email and you wait weeks for replies. I was billed for a smart lock that, despite their note, was never actually installed — they insisted otherwise, so there was an argument and a refund only after I pushed. Over the years I got charged for maintenance jobs that were either left unfinished or were small fixes billed way above reasonable rates. The end of our contract came up and the notification about tenant renewal — which should have been handled per the agreement — never arrived despite multiple follow-ups. We had to plan a trip from another city to check the unit, which added cost and hassle. Small surprise: their online portal kept decent records of invoices, which helped when disputing charges. Overall, dry and factual: not great, avoid unless you like extra work.
Wrongful hold on my deposit
Standing at the door on December 31st, I thought that was that — photos on my phone showed the room spotless. I’d actually been using the place for a few months and generally it worked okay, but getting my deposit back turned into a mess. They hit me with a $180 charge because a roommate had shoved their mattress in my room, and the bungalow acted like that wasn’t their problem. When I asked about the charge, they told me to talk to the roommate who reported the “unauthorized entry” — who they then apologized to for the breach. So yeah, customer service was evasive, delivery of the refund non-existent, and they added weird cleaning fees ($140 monthly cleaning, $110 move-out). Not perfect, but the place itself was fine; just be ready to fight for your money.
Mattress surprise, then mixed feelings
there was a mattress left in my room (not mine), which I moved out of the way because I have my own. Also, yep, I saw mice early on — gross, but it wasn't constant, just occasional sightings. I was skeptical after that, honestly. The app to raise maintenance tickets felt easy enough to use, and they did send someone for the dishwasher, but it dragged on longer than I expected. Also the service fee going up a chunk after a few months felt like a surprise — annoying, I double-checked my emails a few times thinking I missed something. On the plus side, living there wasn't awful: the room felt cozy, not pristine but comfortable, and everything else worked well enough for day-to-day. I tried to be reasonable about the mattress when moving out, told the team it wasn't mine (that’s how I found it), but still got charged — that part left a sour taste. Overall: started out distrustful, a lot of fumbling, but it did what I needed — got me a place fast and mostly livable. Just be ready to follow up on stuff.
Almost signed my life away (no thanks)
I'm on my couch, coffee in hand, scrolling listings, and I find a place that looks decent. I call them, still a bit wary, and the rep is all pushy—“you need to sign now” kind of pushy. My first thought was, uh no, I want to see the room first. I said that. They insisted no in-person tours before signing, “for safety reasons.” That felt backward to me — like asking someone to marry you after just one date. Maybe I'm old-fashioned, or maybe I've had sketchy roommate situations before with other companies, so trust is low. I weighed it: sign blind and hope for the best, or walk away. Their safety explanation didn’t make sense; a lease is paper, not a personality filter. To be fair, the online photos were crisp and the website portal worked smoothly — little surprise there — and the agent was actually pleasant on the phone, which almost lulled me into saying yes. But almost isn't enough. In the end I pulled my application. Felt annoying to back out after spending time on it, but way better than ending up stuck somewhere that gives bad vibes. If you’re someone who needs to see a place first, this company isn’t for you. Could’ve been handled with more flexibility or at least an in-person meet-and-greet option.
Not the smoothest move-in
doesn’t work on Android, so I had to find a desktop to submit maintenance requests or check roommate info. On the plus side, their agents answer emails quickly, they do respond, but that’s where it often stops; things don’t get fixed. We pay a $200 service fee that’s supposed to keep common areas furnished, but the couches are stained and broken and have been that way for years despite repeated asks. Cleaning service comes once a month and is very surface-level, honestly. For daily life it mostly works — the location is convenient, utilities are usually fine, and the price is tolerable compared to similar spots — but it’s not great. Not flawless by any means, and they need to follow through more, yet I’m still here because it fits my work schedule and commute.
About Bungalow
Move-in homes are an incredible alternative for individuals that intents to move for new opportunities or circumstances. These homes are already complete which shrinks the amount of time needed to finish the home renting/purchasing process. Nothing dampens the spirits like purchasing a house that will require serious resources and work before people can appreciate it how they need it, particularly if they had their heart set on enjoying their new home immediately. Bungalow claims to be one such platform that offers move-in ready homes. For honest customer reviews of Bungalow, please do read on.
About Bungalow
Bungalow is a move-in ready home and a built-in community so people can feel comfortable, together anyplace they are. The organization declares to streamline the experience of finding and living with roommates to offer co-living at its best. They charge to remove the guess from communal living by screening all Bungalow residents and gives beautiful homes in the most exciting cities.
Products and services of Bungalow
Bungalow offers homes that are intended to be move-in ready. They likewise organize professional cleanings, call the utility providers for clients, and collects rent from flatmates every month.
Compliments, complaints, and tips for Bungalow
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Contact Information
215 NW 24th Street Suite 401
Miami, FL 33127 Suite 401
United States
Categories Bungalow
Page Statistics
Last update: November 2025
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Review with most votes
Rental experience
This rental company was really great. The furniture and appliances they gave us were top-notch, and the internet worked perfectly. I was super impressed with their customer serv... Read onBy: I. Turcotte