Bungalow56 reviews
This score is based on 56 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Halfway in
the checkout and handoff felt sloppy, keys taped up, a few repairs left undone. A buddy tipped me to try them, and at first I was skeptical — slow replies, people always away, things dropped. After a couple weeks most stuff got fixed and the place became okay; not great, but usable.
Rented on a whim
I walked in thinking this was a disaster. A friend tipped me to the listing so I gave it a shot. The move-in felt loose — almost zero tenant screening, which made me nervous. They add a $50/month cleaning fee that felt pointless. They also sent a weird prorated final bill. But the apartment itself is comfy, not fancy, like a low-budget sitcom. After complaining once the office actually sorted the billing. So I’m annoyed, but it worked out.
Left waiting on my deposit
document everything and keep pushing.
Works but watch the app
I moved in a few months ago and the unit is fine for daily life — cooking, remote work, sleeping. The app is convenient but it also quietly pushes small extra charges, so I watch it and cross-check things, which is annoying but works. Support replies slowly after you sign, so I kept screenshots and notes of every message; that actually helped me avoid surprise fees. All told I'm glad it's livable, just be ready to follow up and be a bit persistent.
Finally got help
They actually helped me, which I didn't expect. I had been trying forever to rent a place and kept hitting dead ends, so I was pretty skeptical at first. But the customer support walked me through everything, asked about my situation, and actually followed up — real people, not just automated replies. It took a couple of tries to get details right, but in the end they found options that fit. Happy-ish, honestly. If you're tired of wasting time like I was, give them a shot, just be patient and explain your case clearly. Would recommend, with a small caveat.
Tired of the contact runaround
I keep thinking maybe it's just a glitch, but dealing with them has become part of my weekly stress routine. I use their system to control the fan and light in my shared room — mornings and nights it matters — and the app either won't connect or says someone will call. Nobody ever does. Support once told me to "fix" my own fan even though my roommate's remote is cross‑wired to it, so they were in control for three months. What sticks out is the lack of any reliable contact. It wastes time, messes with my day, and it's honestly draining.
Almost on time, friendly but quiet
Funny thing — the crew actually showed up when they said they would and the first walkthrough went fine, so delivery of the actual work was surprisingly solid. But after I signed the lease and paid, the promised weekly updates disappeared; emails and calls sometimes took days to get answered. Customer support is polite when you catch them, just not very proactive, and they use local app-hired folks so quality can wobble. I've had worse with other companies, so it's not a disaster, just not super hands-on. Not perfect, but it gets the job done if you keep nudging. Worth trying, just set expectations ahead.
Verification keeps breaking
don't hand over docs until they fix verification and give better support. They should make the process actually work. A clear status indicator would help.
Roof, pipes, and patience
they say it's done, but it's not. I waited about 40 days for anyone useful to show. Do they care? Not really. Rent comes every month though, and they're quick about that. It's not all doom — the place is livable when nothing is leaking and power stays on — but repairs are a mess. If you've had decent landlords before you'll notice the drop. Would I recommend? Only if you don't mind nagging forever.
Leasing limbo and mixed signals
leasing, billing, portal teams point fingers, repeat. A few messages were helpful-ish, but mostly it was form responses and closed tickets. Funny how a company can be efficient at closing issues but terrible at actually solving them. In the end I walked away—slightly annoyed, slightly relieved, and a little wiser about trusting "online-first" slogans. Lesson learned, won't make that mistake.
Communication failed, extra costs
not worth the stress — communication is the main issue. I signed a two-year management agreement in August 2021 as a property owner, and at first things felt normal, paperwork done, the usual. But almost immediately phone contact evaporated; now everything is email and you wait weeks for replies. I was billed for a smart lock that, despite their note, was never actually installed — they insisted otherwise, so there was an argument and a refund only after I pushed. Over the years I got charged for maintenance jobs that were either left unfinished or were small fixes billed way above reasonable rates. The end of our contract came up and the notification about tenant renewal — which should have been handled per the agreement — never arrived despite multiple follow-ups. We had to plan a trip from another city to check the unit, which added cost and hassle. Small surprise: their online portal kept decent records of invoices, which helped when disputing charges. Overall, dry and factual: not great, avoid unless you like extra work.
Wrongful hold on my deposit
Standing at the door on December 31st, I thought that was that — photos on my phone showed the room spotless. I’d actually been using the place for a few months and generally it worked okay, but getting my deposit back turned into a mess. They hit me with a $180 charge because a roommate had shoved their mattress in my room, and the bungalow acted like that wasn’t their problem. When I asked about the charge, they told me to talk to the roommate who reported the “unauthorized entry” — who they then apologized to for the breach. So yeah, customer service was evasive, delivery of the refund non-existent, and they added weird cleaning fees ($140 monthly cleaning, $110 move-out). Not perfect, but the place itself was fine; just be ready to fight for your money.
Mattress surprise, then mixed feelings
there was a mattress left in my room (not mine), which I moved out of the way because I have my own. Also, yep, I saw mice early on — gross, but it wasn't constant, just occasional sightings. I was skeptical after that, honestly. The app to raise maintenance tickets felt easy enough to use, and they did send someone for the dishwasher, but it dragged on longer than I expected. Also the service fee going up a chunk after a few months felt like a surprise — annoying, I double-checked my emails a few times thinking I missed something. On the plus side, living there wasn't awful: the room felt cozy, not pristine but comfortable, and everything else worked well enough for day-to-day. I tried to be reasonable about the mattress when moving out, told the team it wasn't mine (that’s how I found it), but still got charged — that part left a sour taste. Overall: started out distrustful, a lot of fumbling, but it did what I needed — got me a place fast and mostly livable. Just be ready to follow up on stuff.
Almost signed my life away (no thanks)
I'm on my couch, coffee in hand, scrolling listings, and I find a place that looks decent. I call them, still a bit wary, and the rep is all pushy—“you need to sign now” kind of pushy. My first thought was, uh no, I want to see the room first. I said that. They insisted no in-person tours before signing, “for safety reasons.” That felt backward to me — like asking someone to marry you after just one date. Maybe I'm old-fashioned, or maybe I've had sketchy roommate situations before with other companies, so trust is low. I weighed it: sign blind and hope for the best, or walk away. Their safety explanation didn’t make sense; a lease is paper, not a personality filter. To be fair, the online photos were crisp and the website portal worked smoothly — little surprise there — and the agent was actually pleasant on the phone, which almost lulled me into saying yes. But almost isn't enough. In the end I pulled my application. Felt annoying to back out after spending time on it, but way better than ending up stuck somewhere that gives bad vibes. If you’re someone who needs to see a place first, this company isn’t for you. Could’ve been handled with more flexibility or at least an in-person meet-and-greet option.
Not the smoothest move-in
doesn’t work on Android, so I had to find a desktop to submit maintenance requests or check roommate info. On the plus side, their agents answer emails quickly, they do respond, but that’s where it often stops; things don’t get fixed. We pay a $200 service fee that’s supposed to keep common areas furnished, but the couches are stained and broken and have been that way for years despite repeated asks. Cleaning service comes once a month and is very surface-level, honestly. For daily life it mostly works — the location is convenient, utilities are usually fine, and the price is tolerable compared to similar spots — but it’s not great. Not flawless by any means, and they need to follow through more, yet I’m still here because it fits my work schedule and commute.
Sketchy start, better finish
I was ready to write them off, but they actually fixed things — mostly. I signed a lease and, long story short, found out stuff about the place and people that made me back out right away. I told them I wasn’t moving in, they said it was fine, that I’d be released from the lease (and honestly I felt skeptical — been burned by other rental places before, so my guard was up). I talked to Claudio in leasing a bunch (phone, text, email) and he told me I wouldn’t be on the hook. Then I got moved to a different unit, which also fell through because of hidden damage (flooding in the basement — not cool, and neighbors had flagged it). I never took keys, never stayed overnight, literally didn’t occupy either place. So when a debt-collection notice showed up later saying I owed for “room damages,” I was furious and worried about my credit. I emailed them multiple times explaining everything and giving them the right contacts to sort it out. After a few tense back-and-forths they actually investigated and corrected the record — it took longer than it should have, and I had to chase them, but the end result was that the collection claim was dropped. Could’ve been handled cleaner; communication was spotty at times. Still, I’ll give credit where it’s due: they resolved the error and my credit didn’t get ruined. If you’ve had bad rental company experiences like I have, go in cautious — but don’t assume the worst forever; sometimes they do make it right.
Move across country
Moving across the country was a lot easier because of the flexible lease they offer here. I didn't have to worry about rushing to get settled in since I had plenty of time. It really made the whole moving process much smoother and way less stressful. I'm really happy that I discovered this place!
Cozy shared living space
When I first walked into the house we all share, I right away felt at home and like I belonged. The people who work here were so nice and made it easy for me to find the right place to live. I've really liked getting to know my new roommates and I appreciate all the good times we've had together.
Lease rental agreement
My time with the lease at this place wasn't great. At first, signing up and talking with them went well. But after I moved in, their customer service took a turn for the worse. They were hard to get a hold of, didn't respond quickly, and didn't deal with my problems fast enough. Plus, they raised the rent without telling me beforehand and changed the lease terms without asking me. So, all in all, I wasn't happy with how things went with this company.
Shared rent
Oh my gosh, the Bungalow really made me rethink the whole idea of having roommates. It's been awesome living in such a nice place and still being able to save some cash. The staff are so friendly and ready to assist with anything you might need.
About Bungalow
Move-in homes are an incredible alternative for individuals that intents to move for new opportunities or circumstances. These homes are already complete which shrinks the amount of time needed to finish the home renting/purchasing process. Nothing dampens the spirits like purchasing a house that will require serious resources and work before people can appreciate it how they need it, particularly if they had their heart set on enjoying their new home immediately. Bungalow claims to be one such platform that offers move-in ready homes. For honest customer reviews of Bungalow, please do read on.
About Bungalow
Bungalow is a move-in ready home and a built-in community so people can feel comfortable, together anyplace they are. The organization declares to streamline the experience of finding and living with roommates to offer co-living at its best. They charge to remove the guess from communal living by screening all Bungalow residents and gives beautiful homes in the most exciting cities.
Products and services of Bungalow
Bungalow offers homes that are intended to be move-in ready. They likewise organize professional cleanings, call the utility providers for clients, and collects rent from flatmates every month.
Compliments, complaints, and tips for Bungalow
Have you patronized the services of Bungalow? If you do, how would you rate the quality of their service on a scale of one to ten? Did you get the best experience of your investment after giving them a try? Would you choose Bungalow move-in ready services over other platforms? Kindly leave unbiased feedback of Bungalow here with us. Your comments can serve as a guide to future customers who are interested in patronizing them.
Details
Contact Information
215 NW 24th Street Suite 401
Miami, FL 33127 Suite 401
United States
Categories Bungalow
Page Statistics
Last update: December 2025
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Review with most votes
Rental experience
This rental company was really great. The furniture and appliances they gave us were top-notch, and the internet worked perfectly. I was super impressed with their customer serv... Read onBy: I. Turcotte