Kiwi89 reviews
This score is based on 89 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.International flight tickets
My folks bought plane tickets for an overseas trip for the first time, so I was a little nervous about how it would all go. Luckily, everything went really well with no problems at all. The whole booking process was super simple and stress-free. The customer service was top-notch, they were able to quickly address all my questions and worries. The price for the long flight was fair. The tickets arrived to my parents quickly and smoothly, they got their e-tickets without any trouble. All in all, I had a really positive experience booking with them.
Booked flights Atlanta to Toronto with Spirit and Porter
I wouldn't recommend using Kiwi! They scheduled me a flight that ended up being delayed, causing me to miss my connecting flight. When I asked them for assistance, they were not helpful at all and didn't offer any support, leaving me stranded. I had to sort everything out on my own by dealing directly with the airline.
TSA pre-check addition
I had a hard time finding the phone number on the website, but once I finally reached customer support, they quickly added my TSA pre-check info to one of my boarding passes. They even sent the number to tech support to add it to my other pass. Everything went really smoothly and efficiently, and I was grateful for the quick help.
I got super awesome help from this person named Sakshi
This girl Sakshi was seriously amazing! She really came through for me and fixed everything. I just gotta let her know how much I appreciated it!
Flight booking ease
Booking my flight was super easy - didn't run into any problems at all. Picking where I wanted to go, choosing the dates, plugging in all my info, and adding my payment details was a breeze on the website. I got my e-boarding pass right after booking, which made things a lot smoother for my upcoming trip.
But, things took a bit of a turn when I got hit with an unexpected charge during boarding without a good reason. That was a bummer. Still, gotta hand it to them for how well everything went down when I made the reservation and got my pass.Google account issue
I was trying to use my Google account to book something, but the system couldn't handle it. I had to redo everything with a different email. They really need to fix this so it's not as annoying.
Flexible scheduling and guarantee of itinerary
I was really happy with how flexible and reliable this airline was. They had tons of different flight times for cheap trips around Europe, plus they promised to help out if anything went wrong with the schedule. It was so cool that they actually cared about making sure you got where you needed to go on time. I definitely felt like they went above and beyond for me, and I even snagged some window seats once!
Flight booking
My recent experience with the online travel agency was amazing. The website was easy to use and the customer service was on point, making Kiwi a trustworthy platform for booking flights. I liked that the website was simple to navigate and I could quickly find the best deals without any trouble. The pricing policy was transparent, so I didn't have any unexpected fees to deal with. The customer service team was quick to respond and super helpful when I needed to make changes to my booking. Overall, my experience with Kiwi was smooth and worry-free, which is why I'll definitely be using them for my future travel plans.
Flights
My experience with the ordering system really got on my nerves. It felt like all they cared about was making money instead of making customers happy. They kept reminding me that certain transfers weren't included unless I paid more, which felt like a low blow. Having to input info again for return flights was so annoying and felt like such a waste of time. And not being able to control the auto check-in feature was just plain frustrating and inconvenient.
About Kiwi
The invention of airplanes flipped a whole new page in thechronicles of transportation. Thanks to a whole lot of modifications, crossing the borders of one country to another has now become a lot easier. However, there are still some issues that people commonly face when traveling, such as movement from the airports and booking a hotel. These and many more are the problems that travel agencies, such as Kiwi claim to have been in the business of solving. Reading honest reviews of Kiwi here is one such way to learn more about the company
About Kiwi
Kiwi is a flight agency, whose history can be traced back to 2012 as sky picker with over 2,600+ crew members. Kiwi has branch offices in nine countries and claims to be a multiple industry award winner. Kiwi asserts that its goal is to become the best in the travel industry and also offer job vacancies and advert for interested companies.
Products and services of Kiwi
Kiwi offers the services of air andground transport, ride-hailing, and micro-mobility. Kiwi also offers offline access to clients' boarding passes and more. Clients and prospects can subscribe to their newsletter to be kept abreast of their assortment of services.
Compliments, complaints, and tips for Kiwi
Have you used the services of Kiwi before? Did you experience any irregularities in the course of surfing their website? Do you have submissions or reservations you might want to lodge here? Would you endorse them to others? Your feedback will provide the company with tips and ideas on how best to improve its service delivery. We look forward to hearing from you!
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Categories Kiwi
Vacations | Cheap Vacations | Air Ticket Providers
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Last update: February 2026
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Review with most votes
Flight booking
My recent experience with the online travel agency was amazing. The website was easy to use and the customer service was on point, making Kiwi a trustworthy platform for booking... Read onBy: alejandrin