Alamo Car Rental Reviews
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Reviews (23)
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Rented a car in Santiago de Compostela
The people working at the car rental spot in Santiago de Compostela were really unprofessional and not helpful at all. We got there on time to pick up our rental car, but the desk was closed and the staff just took off, not even acknowledging us. We were stuck at the airport late at night with no way to get to where we were staying, which wasn't even in the same city. The staff's lack of communication and help made us feel totally stranded and deserted. Dealing with this situation was super frustrating and stressful, and it could have been avoided if they had just provided better customer service.
Bulb replacement reimbursement
So I went to Alamo to rent a car, and then my stop light bulb started acting up. They told me to get it fixed and they would reimburse me. I got it fixed at a store for $22, but they still haven't given me my money back. They keep saying they'll give me a credit note or send me a check, but it's been a while and I haven't received anything. They're not even responding to my emails now. Where's my money, Alamo?!
Car rental at Disney
I went to Disney and rented a car from Alamo. The location was super cool, but when I tried to call the number in my email, the person I spoke to was really rude and unhelpful. They claimed there was no shuttle, even though the email clearly stated to call for one. It was all so confusing. I ended up having to Google the number for the Disney shuttle myself. They really need to be more organized and provide accurate information in a friendlier manner. On the bright side, the Alamo at Disney was really nice and helpful.
I rented it for airport, it was good deal overall
Their services are really good. I was pretty much surprised by their professionalism. I came to know that they are quite known and largest car rental providers here.
There was also some intial discount going on, so that helped too.
It was for airport.
I enjoyed the drive, rental service was good expreince being my first.
Review with most votes
I rented it for airport, it wa
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