Alamo Car Rental24 reviews
This score is based on 24 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Bulb replacement reimbursement
So I went to Alamo to rent a car, and then my stop light bulb started acting up. They told me to get it fixed and they would reimburse me. I got it fixed at a store for $22, but they still haven't given me my money back. They keep saying they'll give me a credit note or send me a check, but it's been a while and I haven't received anything. They're not even responding to my emails now. Where's my money, Alamo?!
Car rental service
The car rental service I got was really great. I used a comparison site to book and got my voucher details quickly. Even though I couldn't do express check-in online because I booked through a third party, everything went smoothly. When I got to the PHX Sky Harbour airport, the staff at the desk were so helpful and fast at checking me in. Jermaine, who helped me pick a car from the many options available, was really nice and knew his stuff. I ended up with a brand new car, which was a nice surprise.
Returning the car was just as easy. The process was fast, and I got checked out and sent the invoice by email in no time. Overall, this was one of the easiest car rental experiences I've had, and I would definitely recommend it to others.Car rental at Disney
I went to Disney and rented a car from Alamo. The location was super cool, but when I tried to call the number in my email, the person I spoke to was really rude and unhelpful. They claimed there was no shuttle, even though the email clearly stated to call for one. It was all so confusing. I ended up having to Google the number for the Disney shuttle myself. They really need to be more organized and provide accurate information in a friendlier manner. On the bright side, the Alamo at Disney was really nice and helpful.
I rented it for airport, it was good deal overall
Their services are really good. I was pretty much surprised by their professionalism. I came to know that they are quite known and largest car rental providers here.
There was also some intial discount going on, so that helped too.
It was for airport.
I enjoyed the drive, rental service was good expreince being my first.
About Alamo Car Rental
Alamo Rent A Car, commonly known as Alamo, is a car rental company based in the United States. Established in 1974, it was created to cater primarily to the needs of leisure travelers, offering a streamlined, customer-centric approach to the car rental experience. Alamo was one of the first car rental companies to offer unlimited mileage for rental cars, positioning itself as a cost-effective option for vacationers and tourists. Over the years, it has expanded its operations globally, serving travelers in major airports and select locations around the world. The company focuses on providing a wide selection of vehicles and convenient rental services to enhance customers' travel experiences. Alamo is now part of the Enterprise Holdings, which also operates Enterprise Rent-A-Car and National Car Rental, making it part of one of the largest car rental service providers worldwide.
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Last update: May 2026
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Review with most votes
I rented it for airport, it wa
Their services are really good. I was pretty much surprised by their professionalism. I came to know that they are quite known and largest car rental providers here. There was... Read onBy: Fredric Preda