Europcar87 reviews
This score is based on 87 genuine reviews submitted via US-Reviews since 2017.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Roadside regret
Wouldn't use them again — learned that after being stuck on a desert road. Friend recommended them; bright flashlight from another driver helped, unexpected.
Almost rescued
Sat on the hood, phone dead, my buddy had recommended them — thought useless, then driver arrived, polite, surprisingly fixed things enough
Not flashy but it worked
Needed help after a small investment scam; I'd tried others and got nowhere. Fred Mercy walked me through steps, felt steady and practical — got funds back, no drama, reliable.
Two rentals, small snag
Funny thing — I rented from Europcar twice; cars drove great, felt solid and clean when I picked them up. Returned them spotless but deposits are still pending, emails slow. Still handy for quick trips.
Unexpected driveway guest
A car showed up in my driveway Friday evening; I used their contact form Saturday—felt like shouting into a void. After nagging them a couple times they finally sent someone Monday. Not great, but it worked.
Short trip, solid ride
I flew into Guayaquil for a couple days and I was worried after past sketchy rentals. This car felt sturdy, drove smooth on rough roads — saved my aching back. Took a minute to adapt, but I'm happy.
Midnight booking, morning relief
Stayed up late booking a car for an early trip, thought it was ruined when they said they had no reservation at the counter. Then the rep dug through records, found a car and handed me keys — well, sudden relief. Used it for work runs, did the job.
Coworker tipped me, still waiting
I first heard about Europcar from a coworker, and I was hesitant about their deposit—turns out justified. Rented twice, returned spotless cars, but refunds never came on time; I’m still getting vague emails with no date.
Night booking confusion, ended okay
Booked late and panicked when they said they had no reservation; I was ready to walk (had bad experiences with other rental firms). The agent dug into it, found my booking, and sorted a car — annoying delay but ultimately okay, so I left relieved.
Almost wrote it off
I started using this week after ordering and at first I was skeptical — packaging looked tight but I assumed fine. Then, when I swapped in a refill and it actually worked without fuss, I felt relieved and glad it wasn't a headache. Thanks.
Finally sorted, kind of
a billing mix-up — they charged me for a refill I returned with more in it. After annoying hold music they sorted it, I'm happy, not perfect though.
Fuel charge hassle, ended okay
document everything.
Surprisingly smooth pickup
I wasn't expecting great service, but pickup and drop-off were surprisingly smooth and on time. The team replied to my billing questions quickly and even helped sort a charge after a mix-up. Keep your photos when you return the car — that tip actually speeds things up.
Surprised but relieved
I needed a car for a move — bad back, couldn't lift much. I was skeptical, burned before by hidden fees. At pickup I braced for the worst, but the agent walked me through the insurance, helped load a crate, and the final bill matched the quote. That's when I relaxed. Not perfect, but solid.
Not what I expected
I thought I was booking a local car but it turns out it's linked to Europcar — wish that was made clearer. Staff at pickup were kind of useless, and the insurance upsell felt ridiculous, really expensive. Not terrible otherwise, but double-check reviews and the fine print next time, and maybe ask for itemized charges.
Smooth, friendly and easy
checked our bags, offered a free upgrade to a bigger ride, no pushy sales at all. Returning the car was quick, no drama. First impression was relief, really glad I booked with them.
Odd deposit but refund worked
the hold came off and the refund showed up in a few days. Relieved, kinda.
Halfway-home surprise
clean, friendly staff. Then a surprise damage charge showed up. After grumbling and a few calls they reversed most of it. Still wary, but relieved.
Good overall, check the deposit
friendly counter, Mooney and Jordan made it easy. I was a bit wary — felt like renting a spaceship on hold — since the deposit wasn't explained, but it worked out after a quick chat. Got the right van and kept it an extra day free. Would rent again.
Counter surprise
Standing at the counter I felt a knot. My booking clearly showed full coverage, I use rentals for daily trips and kid drop-offs so this mattered. Agent said Europcar needed a $14,000 hold unless I bought insurance through them. I was annoyed, skeptical, ready to walk. Then the supervisor checked the paperwork, removed the hold and apologized. That’s when I was relieved and actually satisfied. Not perfect, but it worked.
About Europcar
There are many reasons why we need to rent a car. It could be that we are yet to get a car but we need the flexibility of having a car of your offers for a day or more. Even if you have a car traveling to another city or country you can’t drive to or having a faulty car, you would also need to rent a car during your stay in that city or till the car is fixed. One of the companies you can rent a car from in the USA or when you travel to other countries is Europcar. However, before giving them a try, we suggest that you read reviews of the company left for them here by customers who have patronized them before. This will help you to know if they have been as efficient as they claim.
About Europcar
Europcar is a company that offers car rental services in the USA, Europe, and several other countries in the world. They claim to have an extensive network and a modern fleet. They pride themselves in having the selection of prestige rental where you can arrive with one of their prestigious rental cars that include sporty, luxury, and executive rental cars. They claim to deliver their mobility solutions globally through an extensive network in over 140 countries.
Services
The services of Europcar include express pick-up, VAT refund, Deliver & Collect as well as E-invoicing. Some of their UK deals include monthly car hire from € 105 a week, long term car hires from € 249 amongst others. They also have a loyalty program aimed at rewarding their customers. Members are privileged to a 10% off their public rate for renting a car or van for three or more days with no exclusions. With this, you can save more during the period. Also, being a member, you get to enjoy a faster vehicle pick-up process and rewards like free weekend rentals and value off coupons. Interested parties can join for free. Europcar vehicles are enabled with GPS services to help guide customers who might not have a clear idea or are unfamiliar with their destination. Why choose Europcar? They provide a convenient car rental experience, fast pickup times on arrival, and excellent prices. Their online check-in allows you to view, modify or cancel your reservations at any time by entering the relevant details. The most appealing part of Europcar is that they can deliver their hire cars to wherever you are and collect from any UK address saving you time. Delivery and collection for all types of vehicles are conducted starting at € 10. To receive news and special offers from Europcar, simply subscribe to the Europcar newsletter.
Compliments, Complaints, and Opinions
Have you tried any services of Europcar before? If yes, how easy was it to find the model of the car you wanted to rent? Would you recommend Europcar to other people who want to rent a car? Kindly share your experience and thoughts below.
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Last update: January 2026
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Review with most votes
Perfect for a road trip
We rented a car in New York and drove all the way to Los Angeles. Perfect car. No problems. Took us a whole month, and we saw a lot! Car had no problem driving in the scenic ro... Read onBy: John