14% Would buy here again

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Blair Becker
I have been a client of Avis for several years now and overall, I have had positive experiences with the company.One of the things I appreciate about Avis is their easy and convenient online bookin...Read on
C
C. Stroman
My experience with the company was just awful. I paid $1100 in advance for an 8-day rental of a Jeep Wagoneer, specifically for my trip. But when I got to Sanford Airport to pick it up, they didn&#...Read on
S
Schmeler
I went to pick up my rental car, but they didn't have it. The guy at the desk offered me a massive van that I couldn't even drive. It was totally uncool. He said he would refund my money,...Read on
A
andreanne
My time at the Charlotte spot was so aggravating! I had to wait in the garage for two whole hours, and nobody even told me about that before I signed the contract in the lobby. That's just not...Read on
M
Mylene
I just rented a car from this company, and man was I let down by all the extra charges they tacked on. I made sure to bring the car back with a full tank, but somehow they still managed to sneak in...Read on

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    My Experience with Avis Car Rental

    I have been a client of Avis for several years now and overall, I have had positive experiences with the company.

    One of the things I appreciate about Avis is their easy and convenient online booking process. I am able to reserve a car and choose my pickup location without ever having to step foot in a physical store. Their website is user-friendly and allows me to compare different vehicle options and pricing.

    Another aspect of Avis that I appreciate is the variety of car options available. Whether I need a small economy car or a larger SUV, Avis always seems to have something that fits my needs. And, if I ever need to make any changes to my reservation, their customer service team is always helpful and responsive.

    Finally, I appreciate the quality of the cars that Avis provides. They are clean, well-maintained, and always seem to be in good working order.

    All in all, I have had consistently positive experiences with Avis and would recommend them to anyone in need of a rental car.


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    Jeep Wagoneer Rental Experience

    My experience with the company was just awful. I paid $1100 in advance for an 8-day rental of a Jeep Wagoneer, specifically for my trip. But when I got to Sanford Airport to pick it up, they didn't even have it. Instead, they gave me a gross SUV that was nothing like what I wanted. The customer service rep told me they give out whatever cars they feel like, not what people actually reserved, which is just not right. Not only did I not get the car I paid for, but I wasted so much time dealing with this mess.


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    Rental car nightmare

    I went to pick up my rental car, but they didn't have it. The guy at the desk offered me a massive van that I couldn't even drive. It was totally uncool. He said he would refund my money, but he never did. I was really upset and had to wait forever to get my refund. I attempted to call the manager, but all I got was some person from another country telling me I couldn't speak with them. This place is terrible, do not rent from them!


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    Car rental experience

    My time at the Charlotte spot was so aggravating! I had to wait in the garage for two whole hours, and nobody even told me about that before I signed the contract in the lobby. That's just not right, you know? It's not cool at all. I won't be going back to this company, that's for sure.


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    Car rental experience

    I just rented a car from this company, and man was I let down by all the extra charges they tacked on. I made sure to bring the car back with a full tank, but somehow they still managed to sneak in a fuel surcharge on my bill. This isn't the first time this has happened to me, and it's pretty obvious they're trying to pull a fast one on customers. Today, I returned the car with a full tank and even snapped a pic to show it, but they still found a way to nickel and dime me for the tiniest difference in fuel levels. It's just not right, and honestly, it's pretty darn ridiculous.


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    Prepaid for rental

    I paid for my car rental online in advance, but when I went to pick it up, they put a hefty hold on my card! And when I returned the car, they actually tried to charge me more than what I had already paid online. Luckily, I caught that and questioned it, or else I would have been out even more money. I had to email them twice to get an explanation and it took forever to hear back. It turns out they were trying to charge me for things like roadside safety net and "rice" coverage - totally random stuff. Lesson learned - always read through all the fine print before handing over your money!


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    Rip-off petrol charge

    OMG, I just rented a car from this place and they totally ripped me off. I returned it almost full, and they still charged me $80 for gas! I even showed them a picture as proof, but they didn't give a dang about it. So frustrating! 😡


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    Rental car con

    I just got scammed by that awful rental car place again. They keep charging me for stuff I never even agreed to. I'm gonna stick with Dollar or Alamo from now on, they always get my reservation right.


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    Rental car experience

    So, you won't believe this, but I rented a car and it turned out to be a nightmare. I had already paid for the car but when I got to the counter, this lady started tacking on all these extra fees that she couldn't even justify. On top of that, she gave me completely wrong information about the deposit. And when I brought the car back full of gas, they still wouldn't give me a refund for the fuel charges. And get this, they hit me with an extra $100 fee just because I was an hour late returning the car. Can you believe that? The total cost was only 271 euros for 4 days! They didn't even bother to send me a proper invoice or provide accurate information. It feels like they're trying to pull a fast one on everyone.


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    Rental car experience

    So, check it out - I decided to rent a car for our family vacay. The dude at the rental spot said we could bring it back anytime and get a refund for the days we didn't need it. But nope, didn't work out like that at all! We brought it back after just 2 days and they still made us pay for the whole dang thing. Can you believe that? Such a scam!


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    Car rental Verona Airport

    I just rented a car at Verona Airport, and I was pretty bummed that they didn't have winter tires on the regular cars. The people working there were super nice and helped me out with the rental process, especially Anna. She was awesome at explaining everything. But seriously, not having winter tires, especially if you're driving up in the mountains during winter, was a big letdown for me.


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    Car rental reservation

    I just rented a car for a trip down to Ft. Lauderdale, and let me tell you, it was a total disaster. I had reserved a Chevy Tahoe but when I got there, they said they didn't have any left because of spring break. They only offered me a minivan or an 8-passenger van, neither of which I wanted. The lady at the counter was no help at all and wouldn't offer any solutions or compensation for the inconvenience. The car I ended up with was a mess - scratched windows, dirty inside and out, smelled musty, and was almost out of gas. When I returned it, the service was just as bad. They didn't even bother to check anything before taking the keys and sending me on my way. The whole thing was a nightmare and I'll never use that service again.


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