Avis Reviews
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Reviews (28)
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My Experience with Avis Car Rental
I have been a client of Avis for several years now and overall, I have had positive experiences with the company.
One of the things I appreciate about Avis is their easy and convenient online booking process. I am able to reserve a car and choose my pickup location without ever having to step foot in a physical store. Their website is user-friendly and allows me to compare different vehicle options and pricing.
Another aspect of Avis that I appreciate is the variety of car options available. Whether I need a small economy car or a larger SUV, Avis always seems to have something that fits my needs. And, if I ever need to make any changes to my reservation, their customer service team is always helpful and responsive.
Finally, I appreciate the quality of the cars that Avis provides. They are clean, well-maintained, and always seem to be in good working order.
All in all, I have had consistently positive experiences with Avis and would recommend them to anyone in need of a rental car.Rented an SUV at the airport
So, I rented this really big car at the airport and it was amazing! Everyone was so friendly, the car was awesome, and there were no long lines or any hidden fees. It was seriously the best experience.
One-way car rental to Germany
I recently booked a one-way car rental to Germany through a third-party website. When I got to the rental office, I signed the agreement thinking it was the same as what I saw online. But then they hit me with a huge surprise fee of 1100 euros for the one-way rental that they never told me about beforehand. It really messed up my travel budget and made me feel like they were being sneaky. I was not happy with how unclear and dishonest they were in their communication. The way they handled the situation was unacceptable and shady. I wouldn't recommend renting from this office to anyone because of their shady and unethical practices.
Prepaid booking with undisclosed extras
I am so frustrated with this car rental company after what happened to me recently. I had already paid for my rental in advance, but somehow ended up getting charged an extra $370 for things I never asked for. The person at the counter knew I had already paid for insurance, but still added it on without asking me. I even showed her a screenshot of my payment, but she didn't care and still made me pay. This sketchy way of doing business is not okay and makes me feel like I was tricked. I won't be using their services again after this bad experience.
Car rental experience
My recent experience with renting a car didn't go well. When I brought the car back, they wanted to charge me extra for a tiny scratch on the wheel. I knew I didn't do it, but the company's reply was not helpful at all. Even though I tried to argue against the charge, they just gave me a generic response. It's really annoying to feel like I'm getting blamed for something I didn't do. In the future, I suggest everyone taking pictures of the car before driving off to prevent this kind of thing.
Car rental experience
The customer service at the car rental company was terrible. I had a problem with the car I rented, which was a safety issue, and when I told them about it, they completely ignored me. They wouldn't give me a different car, and they even suggested I drive the faulty car back to their location, even though it was a 10-hour trip. Their lack of care and concern for customer safety is not okay. To make things worse, I had insurance and roadside assistance, but they didn't help at all in this situation. I won't be using their services again, and I recommend that others stay away from them too.
Jeep Wagoneer Rental Experience
My experience with the company was just awful. I paid $1100 in advance for an 8-day rental of a Jeep Wagoneer, specifically for my trip. But when I got to Sanford Airport to pick it up, they didn't even have it. Instead, they gave me a gross SUV that was nothing like what I wanted. The customer service rep told me they give out whatever cars they feel like, not what people actually reserved, which is just not right. Not only did I not get the car I paid for, but I wasted so much time dealing with this mess.
Rental car nightmare
I went to pick up my rental car, but they didn't have it. The guy at the desk offered me a massive van that I couldn't even drive. It was totally uncool. He said he would refund my money, but he never did. I was really upset and had to wait forever to get my refund. I attempted to call the manager, but all I got was some person from another country telling me I couldn't speak with them. This place is terrible, do not rent from them!
Bad budget experience, rented through another company
I ended up renting a car from a different company because my experience with Budget was awful. The person at the airport was really rude and not helpful at all, it was so frustrating! I didn't have my credit card with me, so I thought about using my cousin's card, but he wouldn't allow it. Plus, he tried to charge me an extra $500 because I accidentally selected a manual car instead of an automatic. The Avis representative told me they would assist me in Dublin, but that didn't happen. They couldn't help at all, and I ended up with a massive bill of over $1,000! I'm so mad about the whole situation!
Car rental experience
My time at the Charlotte spot was so aggravating! I had to wait in the garage for two whole hours, and nobody even told me about that before I signed the contract in the lobby. That's just not right, you know? It's not cool at all. I won't be going back to this company, that's for sure.
Car rental for vacation
I am incredibly frustrated right now. Our car broke down just 2 hours after we got it from the airport. When we called for help, the people on the other end were rude and totally unhelpful. Now we're stuck here with no food and no transportation.
Car rental experience.
Yeah, one time we flew to Orlando for a family trip and decided to rent a car. We were exhausted after the flight and just wanted to get to our hotel quickly. But the people at the car rental place really tried to scam us. They made us pay extra for things that should've been included, and on top of that, they didn't even give us a receipt! Then the car ended up having a fuel issue - it was supposed to take diesel but the nozzle wouldn't fit! It took talking to three different people before we finally got the correct information. It was such a frustrating experience!
Car rental experience
I just rented a car from this company, and man was I let down by all the extra charges they tacked on. I made sure to bring the car back with a full tank, but somehow they still managed to sneak in a fuel surcharge on my bill. This isn't the first time this has happened to me, and it's pretty obvious they're trying to pull a fast one on customers. Today, I returned the car with a full tank and even snapped a pic to show it, but they still found a way to nickel and dime me for the tiniest difference in fuel levels. It's just not right, and honestly, it's pretty darn ridiculous.
