Bonanza35 reviews
This score is based on 35 genuine reviews submitted via US-Reviews since 2019.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Turnaround surprise
they sent a replacement and upgraded the shipping. The moment I knew I was happy was when the game booted up and the intro music hit — weirdly satisfying. If you're buying, check the disc ASAP and don't be shy to ask for a swap; it worked out for me.
Charged after they shut me out
I first saw Bonanza when my sister texted me a link. Paid $20 for a month's subscription on August 2. Felt fine at first. Then on August 10 my account was closed. No heads-up. No explanation. So delivery of the service stopped mid-month. I tried customer support — few emails, no real reply. I even tipped a friend to try it and apologized later. It's mostly the silence that bugs me. Not dramatic, just annoying and a little sad that money got taken and nothing was given back.
Fees popped up without warning
A friend tipped me about this marketplace so I set up a shop — felt straightforward, uploading photos and descriptions, looked clean. Then they pushed a vague blog post about fee changes. I called support and was told only new listings get charged. I hadn’t added anything but still saw a $20 fee hit my account. Apparently the agent either didn’t know or was wrong. I emailed back asking for a fix and a refund; they flat-out refused. The site is fine to use otherwise, but billing is messy and their support feels indifferent. I’m pretty disappointed, honestly.
Not worth the hassle
I'd skip it — not great. I started using it three months ago to clear out inventory and the traffic felt tiny, so sales were almost nonexistent. Listing was straightforward, I'll give them that, but support was brusque and unhelpful when billing or account issues came up. They quietly changed the terms and kept charging listing fees; I couldn't remove my credit card, and closing the account was a real pain. Every once in a while an order ships fine, so it's not total junk, but overall I wouldn't trust this place.
Pulled the rug out after a good start
the uploader was fast, the layout was simple, I was kind of impressed. Then it wouldn’t let me finish the listing. I logged out to reset it and couldn’t get back in. Customer support emailed me back a day later saying there was a security issue and they couldn’t reopen the account. That felt off — they’d taken the fee, I had an active account, then it was gone. So yeah, the interface was unexpectedly good, but the account closure and vague explanation left me frustrated and still out the money.
Relief after the billing mess
I was sitting at my kitchen table, feeling frustrated—I'd pared my shop down for the fee changes and still got billed. Used to selling online for years, so I know the drill; this felt wrong. The moment I felt actually relieved was a week later when the billing team finally reversed both charges after I filed a dispute. It wasn't instant, and the back-and-forth was annoying, but getting that email saying the refunds posted made me breathe easier. I still use the platform for listing a few items here and there, it fits into my evenings when I pack orders. Not perfect service, but the end result worked out and I’m satisfied enough to keep using it. Could be smoother though.
That surprise $20 charge
I opened my bank app and did a double-take when I saw a recurring $20 charge from Bonanza — no heads up, no opt‑in, just there. I've listed here on and off for years; putting up items is easy and the site works fine for casual stuff, but that surprise fee really changed my mind. I average maybe one sale every couple months on this site, so $20 a month wipes out the tiny profit I make — I literally wouldn't have agreed to it. I filed a dispute and paused my listings until it's fixed. I'm already shifting stuff back to other platforms where I get steady sales and clearer billing. Not a disaster as a marketplace, but the opaque charges and slow support made this more trouble than it’s worth.
Tired of the silence
the silence. I get platforms are messy, but ignoring a seller who lost money feels off. Also, they've started forcing you into their postage system and it costs more if you don't preload an account — annoying and nickel-and-dime. On the plus side the site still brings buyers, listings work and I still moved stuff. Not perfect, and I reported things to the AG and tried BBB, but overall I'd say it's usable if you don't expect solid support.
Small wins, then a weird monthly charge
the messaging system and shipping labels actually worked fine, better than I expected. Still, that surprise charge killed the vibe and I’m switching my small inventory back to the sites that actually match my volume.
A messy refund, but lesson learned
almost-daily emails asking me to take down the review, and once they emailed me from a private address — not through the marketplace. That made me uneasy; it felt like Bonanza had handed over my contact details, which seems wrong. I asked support how to edit or remove my review and got the same canned reply twice, no real help.
Bottom line: the site works as a place to buy and you can get your refund, but privacy and support left me annoyed. If you're buying here, save receipts, screenshots, and be ready to push back.Stuck $33.91 and an odd billing move
I actually liked that USPS picks up ground packages from my house — saves me a trip — but that didn't help when Bonanza froze $33.91 in a shipping reserve and refused to give it back. They encouraged me to keep a balance on their shipping platform for discounts, said I could withdraw whenever, then the withdraw link throws an error. I had a tiny seller fee of $7.95 come up and instead of waiting for the normal billing date they charged me right away, which made the whole reserved-funds thing worse. I opened support, talked to their rep (they used a cheerful title), and got a flat refusal to refund the reserve. It's not huge money, I'm not dramatic about that, but it's the principle and the awkward way they managed it. If you plan to prepay for shipping discounts here, be aware you might need to fight to get that money back. On the plus side, USPS pickup continues to work for me so shipping itself is easy — that part is actually handy — but their internal billing and refund promises feel unreliable. I'll probably move listings elsewhere unless they sort this out.
Store disappeared, refund changed things
it showed the problem wasn’t totally ignored. I told a friend who runs a small shop to watch billing settings — she liked the heads-up.
Wrong tent, weird box, slow fix
if you’ve been burned by sketchy marketplaces before, you might be extra cautious here. In the end I’m relieved it was sorted, though I’d shop elsewhere next time.
Unexpected charges, but still hopeful
this billing mix-up annoyed me, but I'm sticking around to see how it gets fixed. I used to sell on the site casually — evenings after work, a few vintage tees and craft bits here and there. I closed my shop when a supplier folded and came back months later to import new inventory. I never picked a premium plan. I honestly thought the old pay-on-sale setup still applied. So when an unexpected charge showed up I was surprised. I paid it through PayPal, shut my booth down like the confirmation email said to do, and figured that would be it. Then a second charge landed for listings that were only live for a couple hours. That felt wrong. I have no active listings and no sales. It's a headache. I checked for notices. I didn't get any clear messages about a new monthly fee structure. Their social pages seem quiet, and reaching out hasn't been smooth. Still — I like the platform for casual selling. It fits into my weeknights after dinner, helps clear out the garage, and sometimes I make enough to cover a few bills. So I'm hopeful support will sort this. I've opened a ticket and emailed. If they handle it cleanly I'll update and maybe relist sooner than later. For now my take is: useful site, clunky billing experience, support needs to be clearer. Fingers crossed they'll make it right.
Buyer-friendly, seller beware
they add $2 to your account when you buy shipping, but when you use it they take another $2 on the next label. So you never actually get that money back. It feels like a loop to push people into using their service. If Bonanza really had the best shipping prices, they wouldn’t need that nudge, right? Side note: I’ve had better straightforward experiences on places like eBay or Etsy in the past, at least when it comes to seller fees and transparency. Still, for buying, I’d go back — the checkout was easy, the item arrived, PayPal covered me, and that moment of “this worked” was enough. Selling? I’d be cautious and compare everything first. So yeah, buy with confidence if you use PayPal, but as a seller, read the fine print and don’t assume the shipping deal is actually a deal.
New headphones
I got these really awesome headphones, but when they came, they were totally messed up! They were scratched and didn't work right. I contacted the seller, but they weren't helpful at all. I even said I'd send the headphones back, but they still wouldn't refund my money.
Fake pharmaceutical purchase
I recently bought something I thought was Biotin, but it turned out to be fake! It ended up being from China, so who knows what was in it. Lesson learned - always gotta check where things are coming from before using them. Ouch!
High-quality products at competitive prices
I went shopping at this store not too long ago and I have to say, I was really impressed with the awesome products they have and how affordable they are. They've for sure established themselves in the market by offering great stuff at great prices. I was pleasantly surprised by all the choices they had and how much bang I got for my buck.
Bed purchase
I bought a bed from this store not too long ago, and let me tell you, it was amazing. But we ran into a little problem with it not fitting right at first. I told the owner, and they quickly set up for someone to come fix it within 4 days, even though it was a holiday weekend. The bed is top-notch quality, and the delivery service was quick and the delivery guys were really nice. All in all, I'm really happy with how everything turned out, and I'd definitely think about coming back here for another purchase, especially for my son's bed.
First-time order with an online marketplace
So, I just tried ordering something online for the first time, and honestly, it was a bit of a mess. I got an email saying my stuff was coming from some other company, which was a surprise. And then the online store tells me they aren't working with that company anymore, so I'm basically on my own to sort things out with the seller. I was pretty upset because they didn't give me any help or support. It's not cool for a business to handle things like this, it just causes a lot of headaches and hassle for the customer.
About Bonanza
Yes, Bonanza is an online marketplace that connects buyers and sellers from all around the world, focusing on unique items and extraordinary customer service. Founded in 2008 by Bill Harding in Seattle, Washington, the platform is designed to host small business owners and entrepreneurs who sell a variety of products, ranging from clothing and accessories to home decor and collectibles. Unlike some of its competitors, Bonanza emphasizes a seller-friendly approach, offering lower fees and customizable online shops. The platform has been recognized for its growth and user-friendly experience, attracting a loyal user base and expanding its reach globally.
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Categories Bonanza
Online Shop | Fashion | Home and Garden | Electronics | Personal care | Merchandise
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Last update: October 2025
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Review with most votes
Easy and hassle free
One of the most reliable site where i can get the best home products without spending too much money, they have decent quality and really good prices Read onBy: Jack hunts