5poundstuff2 reviews
This score is based on 2 genuine reviews submitted via US-Reviews since 2026.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Worth it, but with hiccups
I’d use them again. A coworker recommended the site, I ordered three times — first two orders were fine, the third arrived with missing items. I contacted support via the online chat, they replied the next day saying the missing pieces were sent. Got a parcel two days later but still one item was absent, so I reached out again and they sorted it out quickly — the remaining part arrived a couple days after that. Not perfect, a bit annoying to chase, but customer service actually handled it and the products are decent for the price. I even tipped off a friend to try it.
Not what I expected
I first saw this robe in a friend's Instagram story and figured I'd give it a shot. Friend said it was super cozy, so I went up to an XL to be safe. When it arrived it barely covered me. Sleeves felt short, fabric thin and a bit scratchy, not plush at all. On a hanger it looked fine, but on me it just felt cheap—loose threads, flimsy belt, not the roomy wrap I wanted. I boxed it up and returned it right away. That's when the hassle started. I had to pay the return shipping myself. I emailed the tracking and they promised to let me know when they got it and to refund me. Eleven days passed. Nothing. I pushed, they first offered a partial refund. I had to complain loudly before they finally refunded the full amount. So yeah, not a great first buy. I’m bummed and probably won’t order from them again.
About 5poundstuff
5poundstuff is a UK-based online retailer that sells general merchandise at fixed price points, including household items, toys, stationery, seasonal goods, and small electronics accessories. The company targets price-focused consumers shopping for everyday products and budget gifts. Orders are placed through its e-commerce website and delivered to customers in the UK. The brand is associated with value retailing and a broad, mixed-product catalog rather than a single category focus.
This information is based on publicly available data and is provided for orientation purposes only.
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Categories 5poundstuff
Online Shop | Home and Garden | Personal care | Office, Hobby & Party Supplies | Fashion | Electronics
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Last update: May 2026
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