Agent Provocateur - Overall Rating based on 23 reviews
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Underwear Set
I bought this gorgeous set of underwear online because it was on sale. It came with both briefs and a bra, but when my package arrived, it only had the briefs in it. I was really bummed out that the bra was missing, especially since I paid for both items and the pricey delivery fee. I contacted customer support and Karolina was super helpful in fixing the problem. She helped me send back the briefs and quickly gave me a refund for the delivery fee. I'm thankful for her patience and awesome customer service.
Return request
I just had to ask for a return on something I bought that was past the return date. At first, the customer service person said no to my refund, but when I explained that it was an early Christmas gift, they changed their mind and gave me the refund. I'm glad they were willing to reconsider and I'm happy with how it turned out.
A Satisfied Customer's Review of Agent Provocateur's Online Store
As a client of Agent Provocateur, I have had a consistently positive experience with their online store. The website is easy to navigate, with a wide range of lingerie and accessories available. The products are of high quality and the customer service is exceptional. I have had a few questions about sizing and the staff have always been helpful and knowledgeable, providing quick and thorough responses.
The delivery process is also seamless and I have never had any issues with receiving my purchases in a timely manner. I appreciate the discreet packaging and the option to choose express delivery.
Overall, I am extremely satisfied with my experiences as a customer of Agent Provocateur and would highly recommend their online store to anyone in the market for lingerie and accessories.
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A Satisfied Customer's Review
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