Alamour The Label Reviews USA 2023

Alamour The Label

Dresses are worn for special events such as weddings, proms, dinner dates. Asides from the functionality of dresses to produce body warmth, they are also used to make headlines and statements on the news and blogs as we have seen with celebrities at shows, galas, dinners, and award shows. Alamour The Label asserts to be a company that sells various kinds of dresses for different events. We suggest you read honest Alamour The Label reviews here, first, before patronizing them.

About Alamour The Label

Alamour The Label proclaims to be an Australian-owned clothing brand focused on the production and sales of dresses for women. The company was established in the year 2014 by the co-founders Alex and Nouf. According to the founders, the aim of creating this company was to make available party and formal dresses showcasing trendy fashion styles. One of the founders, Alex claims to have a never-ending love for fashion growing up and always wanted to be a fashion designer.

Contact options for Alamour The Label

Alamour The Label can be connected via social media platforms like Facebook, Instagram, Twitter, Pinterest, YouTube, and Snapchat. This company sales associates are available from Monday through Friday 9 AM to 5 PM except holidays for telephone calls via their number +61733921345 or have a live chat with them or Whatsapp conversation chats. Customers can also contact them via email through their email address at [email protected].

Products and services of Alamour The Label

Alamour The Label has an array of clothing apparel such as prom dresses, made to order gowns, formal dresses, bridal gowns, resorts gowns, sequins gowns, satin dresses, lace gowns, tulle gowns, cut-out dresses, mini dresses, maxi dresses, pantsuits, jumpsuits, shirts, pants, tops, two pieces, accessories and other clothing wear.

Alamour The Label offers shipping services to the USA, Canada, Mexico, European countries, Asia countries, and Australia. Orders are processed on Mondays to Fridays from 8 AM to 5 PM AEST except for public holidays. In the occurrence of the wrong shipping address provided by the customer, they are subjected to pay another shipping fee to reship the package to the correct address. This company proclaims to have a size guide section to help customers select their perfect sizes.

Alamour The Label offers a return policy that lasts for 30 days after receiving the package physically, returns must be initiated within 3-5 days upon receipt. All final sales dresses are not eligible for returns nor exchanges. Dresses to be returned must be unworn unwashed and in the exact condition as delivered with the valid company labels intact. To get more information on the return process, customers are to visit the link on the company?s website.

Compliments, complaints, and tips for Alamour The Label

What can you say about Alamour The Label dresses? Are their fabrics made up of good materials? Were their customer care representatives helpful, whilst making inquiries? If you have ever patronized Alamour The Label, then the details of your shopping experience are very important to us; so, don?t forget to leave a customer review. Please, give us feedback on your experience with this company.

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

Emily 7 weeks ago

Worst customer service ever! I bought a defective item and have been trying to return it since July. They're unresponsive and when I filed a dispute with my credit card, they told me I was committi...Read on

mary 8 months ago

Be warned do not buy from this company, dreadful dresses, awful quality, they are scammers based in Brisbane, only a few employees, sending you the cheapest dresses from china with terrible materia...Read on

Jenny 19 months ago

I bought the Clarina Gown - Red for $550 AUD. When it arrived, the flowers which are photographed to be on the dress in the images on their website, were only partially there, and the dress was poo...Read on

Mandy McCabe 19 months ago

My daughter found a dress on the site Alamour the label. It was partly my fault for not reading the return policy but either way the dress didn’t fit. When I tried to return it they would only offe...Read on

All reviews (4)

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Worst customer service ever! I bought a defective item and have been trying to return it since July. They're unresponsive and when I filed a dispute with my credit card, they told me I was committing fraud when all I've been trying to do is return it. Finally returned it and never got a refund or credit! I posted on their Instagram and they deleted my comments!
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Emily 7 weeks ago
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Ordering
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Dresses
Be warned do not buy from this company, dreadful dresses, awful quality, they are scammers based in Brisbane, only a few employees, sending you the cheapest dresses from china with terrible materials, NOT fit for purpose, unwearable. YOU will lose your money, your taxes and have to pay to return, they do not refund only store credit - read the reviews on the AUS sites -
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mary 8 months ago
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Ball dress
I bought the Clarina Gown - Red for $550 AUD. When it arrived, the flowers which are photographed to be on the dress in the images on their website, were only partially there, and the dress was poor quality. There was an entire empty patch on the front of the dress with no flowers, just mesh so it was completely see-through, unlike the photographs on their website. When I contacted customer service, I was only able to get store credit, no refund, and even to get the store credit, I had to ship the dress back for $65. Additionally, the store credit could only be used on a purchase costing more than the value of the store credit ($550), and did not cover shipping which was an extra $30. I had to spend over $100 extra in total, with the shipping back and all. Terrible service. Would not recommend and will not be purchasing again.
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Jenny 19 months ago
42 0
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Prom dress
My daughter found a dress on the site Alamour the label. It was partly my fault for not reading the return policy but either way the dress didn’t fit. When I tried to return it they would only offer store credit . Because the dress was so expensive I fought with them to return it. They finally come forth with a cancellation policy stating they would refund me but take 30%. Which I agreed too. So I sent the dress back , it arrived , and I received an email saying my store credit was ready. So I’m currently fighting with them again but no one will respond to my emails ! I even emailed screenshots of the original transcript that shows they’d agreed to give me the cancellation. Horrible, horrible, horrific customer service on rediculously over priced dresses!
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Mandy McCabe 19 months ago
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Do not buy anything from Alamour the label, website, My daughter bought 2 of the same dresses in 2 different sizes and they would not return the 2nd dress. They said it was store credit only. When i went to send it back for store credit only, they charged $100 for the return! If you buy something from here you will be sorry…
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Devon
10 months ago

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