Alamour The Label - Overall Rating based on 31 reviews

69% Would buy here again




Featured Reviews

Most relevant positive review

  2024-05-12
Online purchase and fast deliv
I just wanted to share that I made a purchase online and the delivery was super fast, which was a...Read on
Marian Schaefer

Most relevant negative review

  2024-04-23
heels for graduation
I ordered my heels for graduation on April 25th and was told they'd arrive in 6-10 business ...Read on
Claudine

Review with most votes

  2022-05-14
Prom dress
My daughter found a dress on the site Alamour the label. It was partly my fault for not reading t...Read on
Mandy McCabe

Reviews (31)

  (19)

 (3)

  (4)

  (1)

  (4)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Overpriced clothing

    I bought stuff from this brand not too long ago, and man, it was a letdown. The prices were way too high for the quality you're getting. On top of that, the customer service was no help at all, and they were pretty rude about it too. This was my second and last time buying from them cause I felt like I wasted almost $500. I'm not gonna shop there again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Favorite dress

    This dress is definitely one of my absolute favorites in my wardrobe. The quality of the fabric is amazing, and the tulle underskirt adds a nice feminine touch without being too much. The subtle cream and crimson print makes it super easy to style, and the fit is just perfect - I even went down a couple of sizes and it still looked great on me. I wore this dress on a carousel in Florence, Italy, and let me tell you, I felt like I was living that resort summer girl life. It also held up really well in a vacuum-sealed bag without needing a trip to the dry cleaners. Plus, it was the perfect choice for date night too.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Pretty dress

    That dress was seriously the best! I found the most gorgeous dress at this store and rocked it at my cousin's wedding. People kept telling me I looked like a princess in it! The fabric was super soft and shiny, and it fit me perfectly. I felt like a total superstar all night long!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Charlotte dress

    Alamour The Label has an amazing collection of dresses. I recently bought the Charlotte dress for a wedding and let me tell you, I got so many compliments! The details, the fit, the material - everything was perfect. I was worried about the length and bust size, but the descriptions and return policy calmed my nerves. Luckily, the dress fit perfectly with just enough stretch. Even though I'm on the shorter side, the length was great since it wasn't too long. I am absolutely in love with this brand and can't wait to get another dress for my next event.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Bellucci dress

    I just bought the Bellucci dress and let me tell you, I was totally blown away by how well-made and perfectly it fit. It was even better than I had hoped for and I got so many compliments when I wore it. The whole experience was amazing and you can bet I'll be coming back for more!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Nevali Emerald gown for a black tie gala

    The Nevali Emerald gown I got from here was so stunning! It fit me perfectly and I got tons of compliments at the fancy black tie gala. Plus, the packaging was really pretty. I'll definitely be coming back for more special occasions. Overall, super happy with my experience at this store.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress purchase

    The dress I bought was really nice, great quality and super pretty. Had a little trouble with the shipping date, though, but the customer service team on WhatsApp was super helpful and made sure I got my dress when I needed it. Ordering was easy - gave my measurements and got help picking the right size since I was in between. The dress fit pretty well, but having the option to customize it would be cool, especially for the price and wait. Ended up making some changes to the slit and bust for a perfect fit.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dress

    Worst customer service ever! I bought a defective item and have been trying to return it since July. They're unresponsive and when I filed a dispute with my credit card, they told me I was committing fraud when all I've been trying to do is return it. Finally returned it and never got a refund or credit! I posted on their Instagram and they deleted my comments!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Dresses

    Be warned do not buy from this company, dreadful dresses, awful quality, they are scammers based in Brisbane, only a few employees, sending you the cheapest dresses from china with terrible materials, NOT fit for purpose, unwearable. YOU will lose your money, your taxes and have to pay to return, they do not refund only store credit - read the reviews on the AUS sites -


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ball dress

    I bought the Clarina Gown - Red for $550 AUD. When it arrived, the flowers which are photographed to be on the dress in the images on their website, were only partially there, and the dress was poor quality. There was an entire empty patch on the front of the dress with no flowers, just mesh so it was completely see-through, unlike the photographs on their website. When I contacted customer service, I was only able to get store credit, no refund, and even to get the store credit, I had to ship the dress back for $65. Additionally, the store credit could only be used on a purchase costing more than the value of the store credit ($550), and did not cover shipping which was an extra $30. I had to spend over $100 extra in total, with the shipping back and all. Terrible service. Would not recommend and will not be purchasing again.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Prom dress

    My daughter found a dress on the site Alamour the label. It was partly my fault for not reading the return policy but either way the dress didn’t fit. When I tried to return it they would only offer store credit . Because the dress was so expensive I fought with them to return it. They finally come forth with a cancellation policy stating they would refund me but take 30%. Which I agreed too. So I sent the dress back , it arrived , and I received an email saying my store credit was ready. So I’m currently fighting with them again but no one will respond to my emails ! I even emailed screenshots of the original transcript that shows they’d agreed to give me the cancellation. Horrible, horrible, horrific customer service on rediculously over priced dresses!