Quit lying, you are a company mole and this is a total farce comment

Received my order yesterday, 4 of the 5 items were not what I ordered. Tried to contact them by phone and Chat. Only response was "we substituted what we had" and then she was gone. Name was - Shakira. Also product was - "Made in China"

Can not reach any person by phone,email,
or text.
Damn shame I got scammed from this fake company.
IG should not allow these scam artist to rip people off.

I ordered over 2 months ago, and I received nothing. And it over charged me. This is unacceptable. Fraud and scam i will be reporting them to Facebook.

Update: After flaming them above, I received my order today! It took 2 weeks from order date. I would not have been concerned if I would have been able to contact customer service and if I would have been issued a tracking number so I knew the status of my order. I got my product ,the delay wasn't unreasonable and that's what counts. Not knowing made me uneasy. but product is here and I'm now happy.

Thanks for this info. I was searching to see where it was made and it's hard to find. Very deceiving as they mention Florida a lot.

Bought five masks. Two out of the five are wrong. Did not send me what I ordered.

Really wish I would have seen all this before I made a purchase. Cheap garbage from China. I support tons of Veteran owned businesses, looks like this is just another greedy entrepreneur.

Nothing. Do not order

I ordered on 4/16/20 , I have gotten one email at the very beginning and have chatted with them twice and both times they tell me my order is being processed and will ship in 2 or 3 days and will send a email with tracking# , haven't seen that yet . Online again with them while waiting I have contacted the BBB and filed a compliant . I figured I have been scammed , I wished I would have done my research before I ordered. they are taking advantage of people during this covid 19 .
never again...…. don't order......

I have the same exact problem! I placed an order on 02/05/2020 and 34 days later still have nothing! Worse off, customer service says the same thong everytime, its on back order for a few more weeks. I even left a comment on their Facebook page and they DELETED my comment, which simply said i placed an order 33 days ago and has anyone else had this problem! Rip off!

Yeah well, if you have a 2006 Chevy Silverado, forget it. It just so happens to be one of the models that it does NOT fit. Fml

I haven't recieved my order Order #ADG4-1177274] (2020-02-08) WHY

I haven't received my order ADG4-1180081.
What's going on?

Order adg4-1185498. I still have not received. Can not get ahold of Customer service

Seems like they either over extended themselves, or it's a scam company. They don't answer emails or texts, so...

I placed an ordered on 2/9/20, since then I've written several emails with no response. I cannot get an answer from customer service. When I ordered on 2/9/20 it said 2-5 days delivery. At this point I just want my money back.

I ordered on 2/5/2020 and got a confirmation that it was received but i haven't received anything else from them. I sent multiple emails in response to the confirmation but also no reply from this Company.

I ordered on 3/24/20 and received a confirmation. On 3/29/20 I received an email stating to add another 72 hours to my delivery due to protecting their employees .I called to cancel my order but no answer to phones calls or Emails.

Waited on their chat line for over 40 min. started at #26 in line. Finally got on with Shakira who said she would check into my order status as I never received a tracking number.. Got cut off and bounced back down to # 40 on the list! Still don't know the status of my order. Wish I would have check here before I placed my order.

I ordered the beginning of Feburary. I asked countless times for an answer as to where my items are and no response. Up until last night 3-30-20 I got a response only because I threatened to take them to court if they dont respond or give me my money back. They sure didnt hesitate to semd it right away. Truly wish I wouldve came here to read the reviews..

I should have done my due diligence before ordering from a fraudulent company like Alpha Defense. Well this totally sucks.

Did anyone get their shields?

I only received 4 masks of 5 please let me know what happened to my last mask it’s the red bandana.....

This has been going on all week no response they’re presence is online for their IG page but they continue to not respond

Terrible customer service. Don't answer their calls, emails, etc. Such a scam. Just want my money since they are taking forever to send my order. Don't order from them.

Put an order in 3/34/20, after no returned emails, waited over 90 mins to speak with a csr who still didnt have a tracking number. Company is a fraud. It's now 4-3-20 and still no tracking number.

This company looks like another scam. I purchased an order back in early February and received a
conformation number only to be followed by an email. The email said my order was on back ordered. I tried contacting them but no answer. I also tired the on line chat only to very told it will take up to two weeks to get a reply back. Well I guess now its time to make some phone calls. This gas to be put to a stop. This is scamming. Time to pay up.

ADG4-1231733] (2020-03-29) have not received my order. Tracking says status not found. Cant get a real response. Horrible customer service. Nothing but bad reviews should of read them before I tried to order guess I'll have to take action. Total bullshit.

Ordered on 3/22 and received my items two weeks later. I was getting a bit worried as I've already been scammed once recently and took about 9 days after purchase to get my email that the order was shipped. I received my order yesterday two weeks later from the day of purchase. I'm completely satisfied with the merchandise received. BE PATIENT PEOPLE.

Just wondering if anyone else has received their products yet... I ordered on 3/29/20 and have not received anything. Order #ADG4-1229738] (2020-03-29)

Same as above, shitty customer service. Cant even get thru to cancel my order. ADG4-1253784.

the suck i ordered 20 da ago not.one follow up direct email no tracking number nothing

Ordered arm sleeves had good luck no problems recently ordered face masks got charged but haven’t received yet gonna give another week before I call like there product and hope they become more efficient

This is crazy no updates no emails nothing at all. They should be upfront and let customers know that shipping is delayed by 30 days or more... I'd rather go elsewhere than go through this!! Sent me one email with a thank you for your recent order and then nothing else!! Nope I DO NOT APPROVE AT ALL. No I WILL NOT BE SENDING ANY OF MY FRIENDS YOUR WAY!! Please Better CS Would be greatly appreciated!!

Terrible experience, I asked for a refund after radio silence, they are a scam company, do not order from them!

I guess we all need to get together and sic a lawyer on this company..smh..sounds like a plan ...you guys in ?..its the principal..

I ordered 4 masks on 4/2/20 still haven't received tracking number cant get ahold of anyone. They need better people skills n for them to take money n not let you no anything is why im mad I will be contacting BBB on 4/13/20 if I dont recieve my product

[Order #ADG4-1243424] (2020-04-01) Still haven’t received any tracking information and no response from them...

Never received our order.
Order 8G4-1247948. Not feeling it.

Has anyone received anything from them in the past month? I ordered my items 2 weeks ago and I all I have recieved is dead silence from them.

Placed my order on 3/30/20, have not received an order number or any information on shipping. Tried to online chat but no one answers.

It would have been nice if this company was up front about the extended shipping time, I would have spent my money else where. I will be contacting Amex for a refund!

Received my order yesterday, 4 of the 5 items were not what I ordered. Tried to contact them by phone and Chat. Only response was "we substituted what we had" and then gone. Name was - Shakira.

Received order today. None of the 5 match what I ordered or what the packing list says. Emailed them and told them to fix it. If I don’t receive a response in 24 hrs, I’ll dispute the CC charge.

My order number ADG4-1214833
I haven't received anyupdate any msg from company side not responding any call any chat

I'm down to so these people how with me

I placed my order on 4/18/2020 and have only received my order confirmation. I swear they took my money before I even hit "Submit Order". All I can say is I'm so glad I had an 80% off coupon! By the sound of it, if I do ever receive my order, I will not be getting the face shields that I ordered. I'm hoping to get them sooner than later for the fact that I am immunocompromised, but I'm definitely not very hopeful after reading all of these reviews. With that being said, as long as I get my order the hubby and I can still use them when we ride the bike. If I don't, they can bet their sweet asses I'll be reporting them to the BBB!

Ordered 4/16/2020. Haven't gotten any reply about my order or a shipping date nor a tracking number. I'm starting to think this is a scam

I really wished I would have checked into this company before ordering. I spent 45 dollars and paid 25 dollars for priority shipping only to figure out this place is a scam, I would have never ordered from them had it not said "VET OWNED"..... Off to the bank I go then to BBB, good luck with your company after all these people send in complaints.

Orderd a couple of 5 packs so we can share. Everyone wanted a couple of the blackout American flags. Anyways got 15 all black. This was supposed to be split between 5 people for 2 blackouts and 1 black. They shipped 15 solid black which reading these reviews seems to be the normal for them.. Yes quick to take the money.. then instead of sending what we ordered they just went and sent what they wanted. Don't want them, we didn't order all black and wouldn't have ordered if blackout American flag wasn't an option.. Going to give them a chance to make it right but not going to wait another month otherwise going to file a dispute with the CC.