Calceus Reviews

: 6
17% Would buy here again

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H
Heather
Buyer BEWARE! This company is terrible! The shoes sent were totally incorrect in sizing by at least a full size and a half- and we selected size from the chart provided. The shoes themselves are ch...Read on
P
pavla
horrendous, they sent wrong size by 2 sizes, shoes feel like rubber shoes, I am in Los Angeles, return was possible either to Canada or to China, even though it was shipped from LA. cost of return...Read on
D
David
Sent me the completely wrong item and then, it was literally impossible to return-ordered again and they got it right so paid double and gave the others away. Read on
J
J Vanug
They want you to return items to China which cost 50%+ the cost of the item. This company is a scam and try making a rating on their website, you can't! The entire operation is designed not to re...Read on
S
Sebastian T
Horrible customer service! Ordered water shoes and they arrived and I could not even fit my foot inside. Took three weeks to receive (no mention of direct shipping from China on website, nor any...Read on

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    water shoes

    Buyer BEWARE! This company is terrible! The shoes sent were totally incorrect in sizing by at least a full size and a half- and we selected size from the chart provided. The shoes themselves are cheaply made and feel like it. They offer returns and exchanges but its on your dime. The warehouses to return are either China or Canada, So $45.00 to return shoes that were all wrong due to their size chart! Website says 100% satisfaction guarantee... Right! They get your money and that's that. Unbelievable. I am 100% NOT satisfied.


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    shoes

    horrendous, they sent wrong size by 2 sizes, shoes feel like rubber shoes, I am in Los Angeles, return was possible either to Canada or to China, even though it was shipped from LA. cost of return exceeded cost of shoes.


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    Shoes

    Sent me the completely wrong item and then, it was literally impossible to return-ordered again and they got it right so paid double and gave the others away.


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    Slippers

    They want you to return items to China which cost 50%+ the cost of the item. This company is a scam and try making a rating on their website, you can't! The entire operation is designed not to return items!!! Buyer beware!


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    Water Shoes $60

    Horrible customer service!

    Ordered water shoes and they arrived and I could not even fit my foot inside. Took three weeks to receive (no mention of direct shipping from China on website, nor any mention of return addresses).

    Only two return address available (Canada and China) and would cost exorbitant amount to send product back (more than half of what I paid to return it).

    After forwarding my concerns to their customer service, I was told that the company is not responsible for customer mistakes! I made NO MISTAKE, I ordered the same size shoes I always wear on a day to day basis. I have several pairs of this size and the only issue I've had was with this company and the fitting of their shoe size. After several back and forth messages, I was offered 10% partial refund that amounted to a little less than $6 and to keep the shoes. SERIOUSLY??

    BUYER BEWARE!!
    SHOES DO NOT FIT PROPERLY
    NO RETURNS AVAILABLE UNLESS YOU WANT TO SPEND $30+ TO RETURN IT!!


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    Two pairs of sneakers

    I sent back my sneakers for a refund. Required to use the USPS, shipping cost me 50% of the price paid for the sneakers!!! Needless to say, I will not be able to purchase anything through Calceus again.

    Rober


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