Calceus - Overall Rating based on 22 reviews

23% Would buy here again




Featured Reviews

Most relevant positive review

  2024-03-07
Cancelled order, quick refund
I just canceled an order I placed, and I have to say, it was a breeze. The team got back to me ri...Read on
Crist

Most relevant negative review

  2024-03-18
Cool shoes bro
Man, I was so excited about these awesome shoes I ordered online, but when they arrived, they wer...Read on
Goyette

Review with most votes

  2020-09-23
Two pairs of sneakers
I sent back my sneakers for a refund. Required to use the USPS, shipping cost me 50% of the price...Read on
Robert

Reviews (22)

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    Would buy here again
    Overall

    Water Shoes $60

    Horrible customer service!

    Ordered water shoes and they arrived and I could not even fit my foot inside. Took three weeks to receive (no mention of direct shipping from China on website, nor any mention of return addresses).

    Only two return address available (Canada and China) and would cost exorbitant amount to send product back (more than half of what I paid to return it).

    After forwarding my concerns to their customer service, I was told that the company is not responsible for customer mistakes! I made NO MISTAKE, I ordered the same size shoes I always wear on a day to day basis. I have several pairs of this size and the only issue I've had was with this company and the fitting of their shoe size. After several back and forth messages, I was offered 10% partial refund that amounted to a little less than $6 and to keep the shoes. SERIOUSLY??

    BUYER BEWARE!!
    SHOES DO NOT FIT PROPERLY
    NO RETURNS AVAILABLE UNLESS YOU WANT TO SPEND $30+ TO RETURN IT!!


  • Ordering

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    Would buy here again
    Overall

    Two pairs of sneakers

    I sent back my sneakers for a refund. Required to use the USPS, shipping cost me 50% of the price paid for the sneakers!!! Needless to say, I will not be able to purchase anything through Calceus again.

    Rober