Calceus

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Calceus

8% Would buy here again

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Spotlight: What are our customers saying?

J
Jason
Fake company, had to go through my credit card to get refund for fraudRead on
P
pavla
horrendous, they sent wrong size by 2 sizes, shoes feel like rubber shoes, I am in Los Angeles, return was possible either to Canada or to China, even though it was shipped from LA. cost of return...Read on
D
David
Sent me the completely wrong item and then, it was literally impossible to return-ordered again and they got it right so paid double and gave the others away. Read on
J
J Vanug
They want you to return items to China which cost 50%+ the cost of the item. This company is a scam and try making a rating on their website, you can't! The entire operation is designed not to re...Read on
D
Dina Ryan
The order was shipped from CHINA. The sizing is very wrong. I ordered 7.5 and 8 for myself (my size is 8.5). I should have ordered 6.5 or 7. I keep one pair to gift to my son, I decided to return...Read on

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    Would buy here again
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    Fake company, had to go through my credit card to get refund for fraud


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    shoes

    horrendous, they sent wrong size by 2 sizes, shoes feel like rubber shoes, I am in Los Angeles, return was possible either to Canada or to China, even though it was shipped from LA. cost of return exceeded cost of shoes.


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    Shoes

    Sent me the completely wrong item and then, it was literally impossible to return-ordered again and they got it right so paid double and gave the others away.


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    Slippers

    They want you to return items to China which cost 50%+ the cost of the item. This company is a scam and try making a rating on their website, you can't! The entire operation is designed not to return items!!! Buyer beware!


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    Calceus - Coleman - Quick-Dry Water Shoes

    The order was shipped from CHINA. The sizing is very wrong. I ordered 7.5 and 8 for myself (my size is 8.5). I should have ordered 6.5 or 7.
    I keep one pair to gift to my son, I decided to return the other one . Returning item is a problem. To get return address I had to email to customer service. They gave me two addresses: in Canada and China. No return labels provided. I must use only USPS and then email to Calceus tracking number or return shipping label. Shipping will cost me at least $22, while I paid $35 for the item.
    It was deceiving line in their return policy: If you wish to return the items to the nearest return address, please Contact Us.
    Didn't think that "nearest" could be not near


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    Water Shoes $60

    Horrible customer service!

    Ordered water shoes and they arrived and I could not even fit my foot inside. Took three weeks to receive (no mention of direct shipping from China on website, nor any mention of return addresses).

    Only two return address available (Canada and China) and would cost exorbitant amount to send product back (more than half of what I paid to return it).

    After forwarding my concerns to their customer service, I was told that the company is not responsible for customer mistakes! I made NO MISTAKE, I ordered the same size shoes I always wear on a day to day basis. I have several pairs of this size and the only issue I've had was with this company and the fitting of their shoe size. After several back and forth messages, I was offered 10% partial refund that amounted to a little less than $6 and to keep the shoes. SERIOUSLY??

    BUYER BEWARE!!
    SHOES DO NOT FIT PROPERLY
    NO RETURNS AVAILABLE UNLESS YOU WANT TO SPEND $30+ TO RETURN IT!!


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    Shoes

    This company is a fraud and I highly recommend you do not buy from them...you can buy the same shoes on Amazon. After purchasing I realized they would take forever to ship. I cancelled my order within 24 hours. They told me they were shipped...a shipping email was never sent, they sent one after I had reached out to them. Their customer contact phone number is a fax number. They reply via email only at night. They refused to credit my credit card and claimed the shoes had shipped when I have an email specifically saying they were still being processed and that takes 3-5 days. This company is a scam, fake and fruad...do not deal with them!


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    $69.99

    2 pairs of shoes paid for but never received. Calceus said I must contact my shipper, but Calceus never gave me name or phone number for shipper. Calceus is a ripoff! Word!


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    Purchase shoes

    These folks are bunch of crooks. Sent me a wrong size after waiting for over 6 weeks, contacted customer service they asked me to return via UPS , I did and did not get my refund back. It has been 3 months they have not received the package. I gave them the tracking number and all the details nothing. I would have rather donated it and saved money on shipping. Never again.

    Confirmed bunch of crooks.????


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    Horrible Experience

    Horrible experience. First they built the website to make people think they're shopping for items in the US. Most people don't even realize they are purchasing from China and the shoes will be shipped from there. It takes about a month to get them. In my case they arrived about two size too large even though they say size 11 .5 they are more like 13. About 2 inches too long for me. I contact them about this and they said I have to return to China at my cost. These people are nothing short of criminal.


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