Chewy - Overall Rating based on 21 reviews

100% Would buy here again

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Most relevant positive review

  2024-05-15
Recent order

I recently bought something, but then I had a loss. Even though I was going through a tough time, the company not only gave me my money back but also suggested I donate the food... Read onBy: saige

Review with most votes

  2020-07-14
Great customer service.. loved

Such an fantastic customer service I have ever experienced. I ordered one of the best canned cat food for my cat that has some allergies. so needed to be very careful. The foo... Read onBy: Jessica L.

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    Would buy here again
    Overall

    Great customer service.. loved it

    Such an fantastic customer service I have ever experienced. I ordered one of the best canned cat food for my cat that has some allergies. so needed to be very careful. The food was $43.00 which is more than I have ever spent on cat food but I need to get his allergies under control. I fed him one can and he would have nothing to do with it! Anyway... I emailed Chewy in hopes of returning it and trying something else for my cat. Jessica B. answered my email within the hour and said that they would credit my card for the food BUT... she did not even ask for me to have to hassle with the post office to send it back, she told me to go ahead and donate it to a shelter/rescue!!! This is the most awesome thing to me!!! I live right by an animal shelter so that is where I will take this healthy food.