City Chic Online Reviews
Reviews (24)
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Clothing items
I really like the variety of clothes on your website as a customer. The quality is top-notch and I'm happy with what I've bought. But, I think it would be great to have more coupons and discounts to help us save some money. Shipping costs can really add up, so having more deals would be awesome for those of us trying to stick to a budget.
Recent dress order
The dresses I got in my last order were a bit of a letdown. I mean, they just didn't seem as good quality as the ones I've gotten from this brand before. Some of my dresses from 5 years ago still look great, but this new one felt flimsy like it wouldn't hold up. I'd definitely be open to shelling out more for clothes that are made to last.
First dress purchase
I finally took the plunge and ordered my first dress from here, and let me tell you, it was amazing. The dress got here super quick and it was even more beautiful in person. The quality was top-notch and I couldn't be happier with my purchase. I'm already looking forward to shopping here again!
True to size, great quality fabric, quick shipping and packing 🥰
I just have to tell you about my recent shopping trip! Everything I bought fit perfectly, the material was really nice, and my order arrived so fast. It's not often that you find a company that nails it in every aspect, but this one definitely did. I'm one happy customer!
Clothing
I ordered some items from this website and received tracking. The order was never delivered. I have been going back and forth with them for a month now and absolutely no resolution. They keep saying they will escalate my request and I never hear back from anyone. They have also blocked my email address from emailing them, so my only option for contacting them is through the live chat. I asked for a replacement of items and was told it would be sent out, and never heard anything back. A few days later I asked yet again for an update, and they informed me that the items I ordered were no longer available. When I stated that this was unacceptable, they offered a gift card for their site (because I should trust them to get my items to me this time - right). I told them I wanted a refund and they refused and will only offer a giftcard. So I reluctantly accepted that, and have been waiting days for that to be issued. Be warned, DO NOT TRY TO DO BUSINESS WITH THIS COMPANY. Terrible customer service, and when you express your issues, they will block you from contacting them.
Review with most votes
Finally something up to the pa
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