Costway CA47 reviews
This score is based on 47 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Kids table and chairs
Never got confirmation email as promised, immediately took money out of my account. Tried to call to speak with someone, told 17 min wait by recording...never answered. Cherry, rep sent email stating I could track my order, nothing there when I looked. Site states cart empty. No order. I wan a full refund very unhappy ???? about this company
We too never received order confirmation and it came out of account immediately
I am not a happy camper I was not sent an email or confirmation but my money was taking as soon as the order was placed this is a Christmas gift which I ordered 2
Dangerous Baby Bassinet
First off product is cheaply made. We put it together and from the beginning I thought it was going to fall apart. The bassinet tilts towards one side. I am scared for my new born to sleep in it. Second my baby spit up on the mattress cover, so I took it off and washed it. The cover came completely apart at the seams. There is no way to fix it. Thirdly due to buying it way in advance of my babies arrival I’m out of warranty and can’t return it. Fourth issue I have is with Costway the company that sells cheap foreign products through Walmart. I will never buy anything from them again. Their customer service is extremely rude and insulting. All I did was ask for manufacturing contact information so I could order/Pay/buy a new cover. Costway’s response was “due to being out of warranty and I needed to take the loss”. I get that I am out of their warranty time frame but from someone that has worked retail their whole life I felt like they could have been more polite. I now have learned I don’t want to buy from companies that won’t give manufacturers contact information. There is something suspicious about that. Normally when you are out of warranty with the retail company that you bought your product from, you can contact manufacturer and get some kind of assistance with replacement parts. All I want is to buy a replacement cover. I have tried looking on line for a cover but nothing fits. The mattress on this bassinet is bigger then normal bassinets and a different shape then the standard bassinet. The mattress itself is foam so without a cover to protect it, it to will get ruined. I also feel that with out a cover it is now a safety issue. I spent around $140 on this product and I couldn’t even use it. I sense a recall soon due to this product all around being cheap and dangerous. I’m extremely disappointed in Walmart for allowing a company like Costway to do business on their site. I’m also disappointed in Baby Joy for creating cheap baby products that are dangerous.
Item #43716890, white side board buffett.
Very disappointed, very flimsy and cardboard backing. Not worth the money. Very cheaply made. The only good part is the top which will nest s coat of polyurethane. Will not shop here again!
Costway gazebo
I bought a gazebo on Walmart.com which was manufactured and shipped by Costway two years ago. I was going to put it up on my deck but my deck needed to be cleaned and stained. I live in Maryland so we only enjoy the deck in the summertime. My husband procrastinated getting the deck ready. So, low and behold two years later we get get everything done and go to put the gazebo up and it missing so many parts. I called Walmart they didn't even have the record of my purchase. They said it was nothing they could do, smh. They suggested I contact the company, I did. I was back and forth with a representative and then she turned it over to someone else. This other person was no more help. She suggested I buy the parts from a hardware store. I told them I bought and paid for a complete item and that's what I should have received. That's not a warranty issue. So, I decided to submit a complaint with the Better Business Bureau. I hope I'm able to get the missing parts. It cost to much to chuck it up as a loss. Buyer Beware!
Patio Furniture
The furniture product seems fine - haven't assembled yet because they sent me duplicate boxes instead of sending one of each with all the parts needed. This triggered a service email thread (they don't provide a number, which is a red flag for poor, shady customer service) that takes 2-3 days to get a response each time, in broken English (I'm guessing the Russians do a computer translation). I had to send them pictures proving their mistake... They did "resolve" it by shipping a replacement and sending a return label, but after sending me the tracking number they sat on the package for 4 days, so it's taking forever for Fedex to deliver it. I will go homeless, hungry, barefoot and naked before I ever buy from them again.
Stay away... from Costway!10ft patio umbrella
Ordered the umbrella on April 21st, on the 22nd received an email stating that the order had shipped. Not true, the tracking indicates: Order Processed: Ready for UPS. The order has been in Order Processed: Ready for UPS, status for 14 days with no communication. Emails sent to the company have not been responded to. The company does not list a phone number. My payment was processed and nothing shipped. Out $300 with nothing to show for it.
Same basic thing happened to me with my kids christmas present. Its the way it is with this company. Thankfully walmart refunded me quickly. Don't buy anything from Costway (also does business as GoPlus, same horrible people)
Its outstanding
I bought the outside umbrella and sunshades when we were redecorating out pool and garden area for this summer. Well i am so glad that we bought it from here . the previous one was good too but this one is amazing! I never knew that sunshades and umbrella can change so much in decor. Its insane ! the quality is far better than i thought it would be
I recommend you to try it and also thee are more things that i am planning to use so i will review them after i buy those items but for now go with it .More than 20 days ago I bought a set of patio furniture 8 or 9 days ago I only received a part of the order that was two boxes I have tired of asking for the rest of my order and there is always an excuse but no send to me
About Costway CA
Looking to buy daily use home and outdoor products all in one place? Welcome to Costway. However, before involving yourself in the services of Costway, you should read reviews from different customers who have already purchased or used the products or services that you are looking for. This will help you in making the right decision. At US-Reviews, you can read honest reviews from real people who have used Costway products before you.
About Costway
Founded in 2008, Costway has been helping customers achieve their financial targets with products of high quality and at the best market prices for more than 10 years. The company started by selling their items on Amazon and eBay and in 2015, they came up with their online retail shop (www.costway.com). The online shop aims at providing customers with the right and exact products they are looking for. Consequently, it makes the shopping experience easy, safe, and convenient. In over 10 years in service, Costway has grown to be one of the top retailers in North America and Europe. They always have a high sensitivity to the market and are committed to providing you with exemplary customer service and developing more diverse and better products.
Products & Services Offered by Costway
Costway providers their customers with plenty of choices from home, garden items, hardware equipment, vehicle, DIY projects to business and industry products. These products have been grouped under different categories. These are Furniture, home, outdoor, toys & games, hardware, sporting goods, pet supplies, electronics, and other collections. At Costway you can buy Bed Frame & Mattress, Tables, Sofas, Outdoor Furniture, Outdoor Umbrellas & Sunshades, Porch Swings, Gardening, Plants, Riding Toys, Trampolines, Outdoor Play, Building Materials, Locks & Keys, Riding toys, play vehicles, games, tools, hardware accessories, plumbing, indoor games, exercise & fitness, gymnastics, camping & hiking, Weight Lifting, Cycling, Dog Supplies, electronics and many more products of similar nature. You can find out more about these products from the company website www.costway.com. Why choose Costway? They offer customers the best products at competitive prices all over the world. They also offer fast delivery & real inventory. This is because they stock what they sell at their warehouses ensuring fast delivery and real inventory. Costway is also dedicated to offering customers a service better than good. Costway offers FREE standard shipping on all items. Shipments arrive in 5-10 business days. Their products also come with a 90-day warranty. Payment methods accepted are; PayPal, American Express, VISA, MasterCard, Discover, Maestro, Visa Debit, and Visa Electron. For inquiries, contact service email, cs.ca@costway.com.
Comments, Complaints, and Opinions
Have you purchased any products from Costway before? If yes, are you likely to purchase more in the future? Would you recommend them to a friend? Please leave a review here and tell us what you think. Your opinion would be a huge help to clients who read reviews online before they shop for any items. Your feedback, tips, and suggestions will benefit the company and help potential clients choose wisely
Details
Contact Information
75 Quarterman Road
N1C 0A8 Guelph
Canada
Categories Costway CA
Online Shop | Home and Garden | Sport & Outdoor
Page Statistics
Last update: April 2026
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Review with most votes
Its outstanding
I bought the outside umbrella and sunshades when we were redecorating out pool and garden area for this summer. Well i am so glad that we bought it from here . the previous one ... Read onBy: Cole thomas