Costway CA Reviews
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Item #43716890, white side board buffett.
Very disappointed, very flimsy and cardboard backing. Not worth the money. Very cheaply made. The only good part is the top which will nest s coat of polyurethane. Will not shop here again!
Costway gazebo
I bought a gazebo on Walmart.com which was manufactured and shipped by Costway two years ago. I was going to put it up on my deck but my deck needed to be cleaned and stained. I live in Maryland so we only enjoy the deck in the summertime. My husband procrastinated getting the deck ready. So, low and behold two years later we get get everything done and go to put the gazebo up and it missing so many parts. I called Walmart they didn't even have the record of my purchase. They said it was nothing they could do, smh. They suggested I contact the company, I did. I was back and forth with a representative and then she turned it over to someone else. This other person was no more help. She suggested I buy the parts from a hardware store. I told them I bought and paid for a complete item and that's what I should have received. That's not a warranty issue. So, I decided to submit a complaint with the Better Business Bureau. I hope I'm able to get the missing parts. It cost to much to chuck it up as a loss. Buyer Beware!
Patio Furniture
The furniture product seems fine - haven't assembled yet because they sent me duplicate boxes instead of sending one of each with all the parts needed. This triggered a service email thread (they don't provide a number, which is a red flag for poor, shady customer service) that takes 2-3 days to get a response each time, in broken English (I'm guessing the Russians do a computer translation). I had to send them pictures proving their mistake... They did "resolve" it by shipping a replacement and sending a return label, but after sending me the tracking number they sat on the package for 4 days, so it's taking forever for Fedex to deliver it. I will go homeless, hungry, barefoot and naked before I ever buy from them again.
Stay away... from Costway!10ft patio umbrella
Ordered the umbrella on April 21st, on the 22nd received an email stating that the order had shipped. Not true, the tracking indicates: Order Processed: Ready for UPS. The order has been in Order Processed: Ready for UPS, status for 14 days with no communication. Emails sent to the company have not been responded to. The company does not list a phone number. My payment was processed and nothing shipped. Out $300 with nothing to show for it.
Same basic thing happened to me with my kids christmas present. Its the way it is with this company. Thankfully walmart refunded me quickly. Don't buy anything from Costway (also does business as GoPlus, same horrible people)
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