All reviews of Glynnis
Review about: Costway CA
Costway gazebo
I bought a gazebo on Walmart.com which was manufactured and shipped by Costway two years ago. I was going to put it up on my deck but my deck needed to be cleaned and stained. I live in Maryland so we only enjoy the deck in the summertime. My husband procrastinated getting the deck ready. So, low and behold two years later we get get everything done and go to put the gazebo up and it missing so many parts. I called Walmart they didn't even have the record of my purchase. They said it was nothing they could do, smh. They suggested I contact the company, I did. I was back and forth with a representative and then she turned it over to someone else. This other person was no more help. She suggested I buy the parts from a hardware store. I told them I bought and paid for a complete item and that's what I should have received. That's not a warranty issue. So, I decided to submit a complaint with the Better Business Bureau. I hope I'm able to get the missing parts. It cost to much to chuck it up as a loss. Buyer Beware!
Review about: Costway CA
dual action polisher
TERRIBLE COMPANY _ DO NOT BUY FROM THEM. Purchased a dual action polisher. Received a different brand than what they advertised. Contacted company - said something about it still being from the same manufacture just a different name. Refunded me $10. Used the polisher -- clear the speed controller was defective. Contacted them saying I wanted to return it. Said I needed to send them a video showing the defect which I did. They wrote back offering me a $50 refund. I said no I wanted to return it for a refund. Never received another response. Had to contact my credit card company - filed a dispute which they agreed with and cancelled the payment. Still haven't heard anything else from Costway. Still showing the wrong polisher on their website. Total rip off
No they didn’t
I too am a victim of Costway. I bought a gazebo manufactured by them on Walmart.com two years ago. I couldn't put it up because my deck wasn't stained. My husband and I just did it this year. So when he opened the package up to assemble it, it had a "lot" of missing parts. This wasn't a warranty issue yet that's what they claimed. They couldn't help me. The representative had the nerve to tell me to go buy the parts at the hardware store, smh. I have filed a grievance with the BBB.