CPO Commerce - Overall Rating based on 31 reviews
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Lawn mower purchase
I just bought a lawn mower from CPO Commerce and was pleasantly surprised at how fast it arrived. Even though I haven't tried it out yet, it came in great shape and ready to go. Ordering was easy and quick, and the service from CPO Commerce was really good. They processed my order right away and got it to me on time. Overall, I'm happy with how everything went as a customer.
Reconditioned circular saw
I bought a refurbished circular saw from this place, but it stopped working after just one day. The folks in customer service were really nice and sent me a replacement, but that one didn't work either. I'm not sure if the issue is with the saw itself or the store. Luckily, I ended up getting a refund.
Tool purchase
The ordering process was really easy and fast, and I got the package pretty quickly. But when I opened it, I was bummed to see that the box looked like it had been through the wringer and the tool box inside was messed up. I tried contacting UPS about it, but still haven't heard back, and that's pretty annoying.
My recent purchase
I bought something from this company not too long ago and ran into a small issue with missing hardware. Basically, one of the screws needed for the top cover didn't have a matching nut, which was kind of a pain. But, once I let the company know about it, they quickly fixed the problem. I was impressed by how fast they responded and how willing they were to make things right. Even though there was a tiny hiccup, my whole experience was pretty good and I'm satisfied with how it was handled.
Saw back in stock
I was so bummed when I found out the saw I wanted was sold out. But guess what? Got a notification that it was back in stock and I jumped at the chance to order one. The fact that they offer PayPal Pay-in-Four as a payment choice is awesome, so convenient! And to top it off, they shipped it out super quick - had it in my hands just a few days later. Pretty darn cool!
Hedge trimmer purchase
The hedge trimmer is a pretty good tool, but the handle could be better. The threads get loose while using it, so I had to wrap some duct tape around the connections to keep it in place. Other than that, the trimmer works great and gets the job done. It was also delivered fast, which was a nice bonus.
Tax-exempt account assistance
I just had to get some help with my tax-exempt account in Indiana, and let me tell you, the folks at this company really knew their stuff. The first person I talked to was so smooth handling everything, but then my computer froze up. Without missing a beat, they transferred me to another team member who kept things going right where we'd left off. The whole team was super professional and really knew their stuff, and I can't thank them enough for their help.
Importance of hassle-free returns
I really value transparency and fairness when buying expensive stuff, you know? It's super important to me to have an easy returns policy. I had a really bad time with another company, and it made me realize how crucial it is to not get stuck with hidden fees or unfair charges if something goes wrong. So, having awesome customer service and a real dedication to keeping customers happy is something I think is really great.
40-volt trimmer purchase
I bought this 40-volt trimmer and man, was I stoked about the price! It was seriously the best deal I came across. The delivery was super fast too, got it in just a couple days. This trimmer is awesome - no funky fumes, plus that big brush shield is keeping me way cleaner than my old gas one ever did. Thinking about switching out my circular saw for a Makita now, so I can have an extra battery handy.
Prize winner;
I just won a giveaway prize from this company and man, I was blown away by how fast they got it to me and how great the prize was. So, I decided to give their website a look and was pleasantly surprised by how fair their prices were and how professional the whole operation seemed. Ended up ordering some stuff I've had my eye on for a bit, and I gotta say, I'm super happy with how it all turned out. Customer service was on point, products were high quality, and everything went super smooth. Definitely would suggest this company to anyone in need of good products without breaking the bank.
Quality is outstanding
CPO commerce is my recent one, i found this randomly when i was looking for something new and that's how i found this one. Well, i am really impressed with the products i got here, Not just the quality is wonderful but also they have really amazing brands such as dewalt , bosch and honda. It's wonderful, i get my tools from here on time without any problem, its on-time delivery. Apart from good services, the wide selection of tools are amazing. they have almost everything from hand tools to outdoor equipment. Its superb, i am sticking with this one, its really one of the amazing tool buying i got
Review with most votes
Quality is outstanding
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