DOKODEMO21 reviews
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Makeup products
The customer service at this store is just awful! I had a problem with a delivery that didn't make it, so my package got sent back. It took them a whole month just to refund me for the stuff I bought, and on top of that, they kept the shipping fee! I was so let down and the whole experience was super frustrating.
Nice products, import-export restrictions, taxes
Let me tell you, the stuff they sell at this store is pretty good, but they really need to figure out the whole import-export rules when it comes to shipping to other countries. It's like they're in their own world, not thinking about the problems us customers could run into. I had to do all the legwork and make sure everything was good before buying anything, just to avoid any sketchy stuff or crazy fees at the door. They really need to step up their game!
New makeup brushes
I got some new makeup brushes from this site and I have to say, they're amazing! They are really soft and make my makeup look fantastic. I'm definitely looking forward to getting more stuff from here!
Quick delivery to Germany
The website was super easy to use, and my order got to me real quick in Germany. The customer support was also really helpful. I really have nothing bad to say, I would for sure tell others to check this service out.
Subscription cancellation process
I was so annoyed by all the emails I kept getting and how annoying it was to unsubscribe from them. It seems like Japanese websites are all about making you log in to unsubscribe from their newsletters. It's such a pain, especially for folks like me who are global customers. A lot of other websites let you just click on "unsubscribe" at the bottom of an email without any logging in. If they want to keep customers from all over the world, they should really think about being more user-friendly.
Skincare products
I recently bought some skincare stuff from this company, and man, I gotta tell you, I am super bummed about how it all went down. The products never showed up, even though customer service swore up and down they'd fix things. But now? They've totally ghosted me. It's pretty obvious this company can't be trusted, so take my advice and think twice before buying from them.
Organic skincare products
I just bought some organic skincare stuff from this online store and man, they had so much to choose from. Their website was super easy to use and I found exactly what I was after. My order came in quickly and the products were top-notch. I really dig the fact that the stuff I got works so well and is the real deal.
Missing Order
I recently bought something from this website, but man, my order never showed up. I was really excited to get my hands on that item, so it really bummed me out. It's just annoying to pay for something and then it doesn't even come. And to top it off, they tack on extra fees if your stuff comes from different shops. They should've let folks know about that upfront. Honestly, this whole thing has been a letdown and I won't be shopping on this site again.
Make-up and skincare products
OMG, DOKODEMO is the worst! I ordered some makeup and skincare products, and they charged me for everything, only to later inform me that one item was actually out of stock. I had to constantly bug them for updates, and after waiting for a month and a half, I finally gave up and canceled my order. To make matters worse, when they refunded me, it was based on the JPY price, not the actual USD amount I paid, so I ended up losing about $11 due to the exchange rate change. Like, seriously, why even list items if they're not in stock? Ugh, I'm never buying from them again!
Skincare products
I recently bought some skincare products on this website and I gotta say, I'm pretty happy with how it all went down. No customs problems, prices were good, products came nicely packaged and in great shape. It did take about a month to get here, but that's understandable with everything going on in the world. What really impressed me was how they got my address right, especially since I live in a newly updated postal code area. They really pay attention to the little things and it sets them apart from other websites.
Face masks
Wow, I am loving these face masks! They smell amazing and leave my skin feeling so soft. I enjoy using them as a little treat before bedtime. Plus, the packaging is super cute, which is an added bonus!
Skincare products
I bought some skincare stuff from this site not too long ago, but man, it was a real letdown. The order showed up super late and the packaging was already messed up. I tried to reach out to their customer service for help, but no one ever got back to me. They didn't respond to my emails and I couldn't find a phone number to call. It was really annoying and just plain sad to get treated so poorly after dropping some serious cash on their stuff.
First international order
My experience with DOKODEMO was a bit of a rollercoaster. The good stuff first - my package got to France surprisingly fast, only took 18 days. Everything was packed nicely, and getting a refund when I had to cancel was a breeze. Plus, the prices were super low, and being able to see shipping costs for each item separately saved me from customs headaches. But there were some downsides that make me think twice about ordering again. The website wasn't great for mobile, tracking wasn't available on phones. No live chat support was a bummer, and they didn't warn me about customs fees. Plus, paying was a pain - my credit card didn't work, ended up using PayPal. So yeah, despite the tempting prices, the lack of support and reliability make me unsure about ordering again.
Online shopping beauty products
I recently gave DOKODEMO a shot for the first time and let me tell you, I was thoroughly impressed! The website was super easy to use and I found a ton of beauty products that caught my eye. I placed my order and was pleasantly surprised by how quickly I got a confirmation email. When my products showed up, they were in perfect shape and I was so happy with how everything went. I'll definitely be returning for more shopping!
Purchased makeup and skincare
Oh my gosh, I just had to share my DOKODEMO experience with you! I ordered a bunch of makeup and skincare products, and let me tell you, they were all fantastic. My skin feels incredibly soft and vibrant now. I'm seriously obsessed with every single thing I got!
Custom charges, multiple vendors, Asian Beauty products, expensive shipping, annoying emails.
As someone who's shopped at DOKODEMO before, I gotta give you a heads up about those sneaky custom charges and shipping fees that can really catch you off guard when you're ordering from a bunch of different sellers. I gotta be real with you, those custom charges were ridiculous, and I ended up having to fork over more cash because my stuff was sent from different places. It was a real pain in the butt and definitely hit my wallet harder than I expected for just a few creams and sunscreens. I suggest checking out other options like Yes Style for your Asian Beauty goods because they'll refund those custom charges and give you the final price upfront with no surprises. But hey, gotta give credit where it's due - the stuff I got from DOKODEMO was legit.
Affordable international order
This was my first time ordering from this website, and let me tell you, it'll definitely be my last. I placed my order on 11/28 and it was shipped on 12/02, finally getting to my door on 12/08. Just so you know, there are tons of different sellers on this site, kind of like those big online marketplaces you're probably familiar with. I was lured in by the super low prices on their stuff, even though the shipping fees were pretty steep. But man, I was not ready for all the customs fees and charges from the courier. I ended up shelling out about €21 for processing and €17 for taxes, all on top of what I already paid. The stuff I got was packaged well and looked good, but those extra costs really left a sour taste in my mouth.
Pola Wrinkle Shot & Pola Light Selector from Pearl light store
They have a really wide range of Japanese pharmaceuticals and beauty products with low price especially during sale events! However, shipping to the US is costly and extremely time consuming. It's been over 2.5 months but my orders are still 'prepared to ship'. I would recommend everyone to use DOKODEMO only as a last option when you cannot find products somewhere else. DOKODEMO also needs to change shipping methods. Japanese EMS is way too slow.
supperment
I oder supplement from Dokodem website. On April 9th 2020.
The total charge has posted on my credit. As today, April 24th I still not received the items I order online. I try contact " cumster spport " site, never get any reply, I do not know either they not able to read in English or DO NOT care.
From information I gether from their websit indicated Shipped on April on 11th April in Japean area.
No indicated information from US postoal service., I do not believe the items never left Japan.
I made stop payment on credit company. Never will order anything from their website again. Read carefull.. in small print, DOKODEM is respondsible any customer ageny nor the postoal service.health
I wanted a product that is sold out in North America. I chose the expedited shipping, so I could receive the shipment within a week. After 4 days, I looked at the status of my order, it still hadn't shipped.
I sent an email to DOKODEMO to cancel the order, within an hour of sending the email, I received a email that the order had been shipped. When I tracked the parcel, the status was "shipping within Japan".
My shipping cost for this parcel exceeded the value of the parcel. I'm not getting the parcel when I wanted it, so the expedited shipping was a waste of money. I am not convinced that this was a coincidence that my parcel was shipped immediately after they received email, regardless, 4 days just to fill the order is way too excessive.for some reasons my phone has block or error as 403 forbidden. how to fix it?
Did you receive your order? If you didn't, did they refund you?
About DOKODEMO
There are numerous online shopping malls to choose from. One of the major advantages of shopping at an online mall is that they have different stores. And it is one of the best places to purchase virtually everything within the confines of a mall. Generally, there are different categories of online shopping malls. Some tend to specialize in a particular area, and some have an assortment of stores. If you like comparing prices, by visiting one of these malls, you are sure of having the freedom to compare prices from different stores offering the same items. From there you can ascertain a particular store that offer the best prices. For best experience in shopping from online malls, it is highly suggested you consider visiting DOKODEMO online mall. You should read honest reviews about DOKODEMO here for best experience.
About DOKODEMO
Launched on December 2015, by Tomokazu Ukishiro, DOKODEMO is a privately held and operated company that is dedicated to offering virtually everything one would want to purchase online. Unlike most other shopping malls, DOKODEMO have a team of well-grounded and highly-knowledgeable personnel attendants that helps shoppers make the right choice.
Specialties of DOKODEMO
DOKODEMO specializes in different areas including beauty, make-up, health and wellness, medicines and treatments, baby and prenatal care, food and beverages, electronics, toys, stationery and office supplies, household essentials, outdoors and sports, fashion, vintage or designer pre-owned.
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Contact Information
Categories DOKODEMO
Personal care | Children & Baby | Fashion | Office, Hobby & Party Supplies | Online Shop
Page Statistics
Seite online seit: August 1, 2019
Letzte aktualisierung: November 29, 2024
Review with most votes
Good range in makup
I am very new so i needed the basics to buy . its quite hard to get the list like that. However Dokodemo is good at this. i bought the make up from here and it worked magic. Read onBy: Grace sameul