EXO Drones

All reviews

EXO Drones

39% Would buy here again

Reviews, complaints & experiences Write a review

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best shop place your (online) order. Everybody together now decides which shops are worthy and which aren't!

Spotlight: What are our customers saying?

B
Bo Dawson
I am surprisingly impressed with this drone. I thought this would be a 'get what you pay for' type of deal, especially after seeing some 'decent' reviews, but it exceeded those expectations. The ca...Read on
M
michael goncalves
I ordered a cinemaster 2 from the EXO website. At the time they were completely sold out unfortunately so bought on backorder, but gotta say was pretty impressed once i did receive it. Video quali...Read on
C
Christopher
Hate seeing bad reviews because EXO has been nothing but GREAT to me. Customer service is 10/10. They are merging with Hubsan this April (2022) and that just shows how well they're doing. Looks lik...Read on
B
Bo Sabala
Big step up from my DJI mavic mini 2 on quality. Camera is the same, but quality of flight/drone just feels a lot more qualiy & responisive in the air. Service was also great to do deal with. H...Read on
M
mick n
Exo MINI pro rocks! Exactly what I was looking for in a drone. Easy to use is a plus and the part 107 course i might use in the future. And exo not supported by the CCP!!Read on

All reviews (18)

  • No reviews yet!

    Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.

  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cinemaster 2

    I am surprisingly impressed with this drone. I thought this would be a 'get what you pay for' type of deal, especially after seeing some 'decent' reviews, but it exceeded those expectations. The camera I'm able to use for real estate imaging, the drone flies really reliabliy and was easy for my (not old!) self to learn to use.

    Had a bit of a shipping delay, they said it had to do with wrong zip code, but communication was easy & it arrived in one piece.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    cinemaster 2

    I ordered a cinemaster 2 from the EXO website. At the time they were completely sold out unfortunately so bought on backorder, but gotta say was pretty impressed once i did receive it. Video quality was quite good and overall just fun to fly. customer service was also helpful when i reached out for updates on my order.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    EXO Drones

    Hate seeing bad reviews because EXO has been nothing but GREAT to me. Customer service is 10/10. They are merging with Hubsan this April (2022) and that just shows how well they're doing. Looks like bad reviews are mostly from a while ago, which makes sense because they only started as a company in 2020.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cinemaster 2

    Big step up from my DJI mavic mini 2 on quality. Camera is the same, but quality of flight/drone just feels a lot more qualiy & responisive in the air. Service was also great to do deal with. Happy with the purchase. Glad to get out of the DJI china ecosystem.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    mini pro 64GB with obstacle avoidance

    Exo MINI pro rocks! Exactly what I was looking for in a drone. Easy to use is a plus and the part 107 course i might use in the future. And exo not supported by the CCP!!


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Blackhawk 2

    Overly happy with my Blackhawk 2 Pro. The camera is just so impressive. Range is also really good, and battery life really long. I had other EXO Drones in the past and they were so-so, I mean good for the money but not thatttt good, but this new one is 🤯


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    X7 Ranger Plus

    Bought an X7 Ranger with obstacle avoidance about 3 months ago. While the video quality isn't the best out there, camera quality and features for the price point seems hard to beat. Flying it's been pretty easy and customer support has been helpful.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    exo drone ranger plus

    Absolutely disappointed with the poor service from a company that supposedly prides on customer service.!!!
    Multiple text exchanged and many where ignored and I still have NOT RECEIVED IT
    Based on my experience, I would NOT recommend EXO Drones to any of my colleagues.
    I have had multiple text support messages since April 18 regarding the replacement using the Insurance that I purchased.
    Every time, I am told that they would "personally" take care of the issue.
    There has been no follow up emails or any type of message communications from the EXO company.
    he only reason I chose EXO drones, was because of the impressive marketing regarding customer service.
    Quite frankly, it is extremely Disappointing that EXO claims to deliver "excellent customer service for our North American
    customers"


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    EXO Ranger Plus

    Obstacle Avoidance is near useless, drone won't move at all with it on. You can only use follow mode in optical mode, which is very very hard to get to turn on and stay on. Software is average at best and the camera is terrible. I went and replaced this with a DJI Mini 2, and the difference is night and day. Do yourself a favor, skip this company and drone, it's not worth it.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    exo drone

    i bought an exo drone. once they received the money, they told me it was not in stock. they gave me a 30.00 "credit." they do not post an address, phone or e mail address. it is not a company i'd like to do business with


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Blackhawk

    I purchased a blackhawk from Exo (order 29034) and returned after 03 days of receiving due to lack of image transmission and for being a copy of Zino Pro Plus from Hubsan (which you can buy from half of the blackhawk price in amazon or adorama). Today, 18 days ago, I still haven't received my refund despite of doing several requests alreafy (Ticket #7848). Please EXO DRONES, do my refund.

    18 days? i called them on the phone and had a refund in while i was on the phone with them. it's the only thing they did right.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Ranger X7 plus

    Their add for this drone is miss leading at best and deceptive at worst. The add for the Ranger X7 plus makes it look like you are getting the Avoidance option included in the sale price that is going to go away at any minute but is there every day. When you pick the (for example) US version it shows the drone with the avoidance option on the drone and says Included at the bottom of the button. When you go to check out it dose show you the option to buy the Avoidance module, but since I believed It was included in my purchase I ignored it. I also wanted two extra batteries so I selected the 2 pack which I assumed would give me a total of 3 Batteries since there was already one included with the standard Drone. NO, the two pack really only gets you one more battery because it includes the one that comes with the drone. After trying to get a resolution to these issues all they could say is tough luck buddy you can buy these things if you want to for more money. They did say they would forward the misleading information in there add to the marketing department. Drone seems to fly OK but battery live is very short. I have only gotten about 15 minutes from both batteries. Have had some issues getting the joy sticks to function. When they do not I have to shut everything down and start all over again. Waste of time.

    I OWN 5 DRONES . THIS US RANGER 7 PLUS MY BEST. FLYS GREAT AND PICTURES WERE GREAT.PAGE 8AND AD SHOWS ME GETING MORE THAN I RECEAVED LASER DETECTION NOT IN CASE THANK YOU CLARE FRO,M MICHIGAN U.S.A.

    I OWN 5 DRONES . THIS US RANGER 7 PLUS MY BEST. FLYS GREAT AND PICTURES WERE GREAT.PAGE 8AND AD SHOWS ME GETING MORE THAN I RECEAVED LASER DETECTION NOT IN CASE THANK YOU CLARE FRO,M MICHIGAN U.S.A.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    X7 Ranger Plus and EXO Scout

    I purchased the X7 Ranger Plus and the Exo Scout, with an extra battery. They were delivered around the middle of December, however, upon inspection of the Scout, the extra battery I paid for was missing, and upon flying, the right joystick was sticky and was causing some flight issues. So I went to their website, tried to communicate on their joke of a chat support (funny how there is NO phone number listed anywhere) with some non-english speaker named whatever, and the email cycle began. I submitted the return form with pics twice, and supposedly they did not receive it. So I sent a direct email with pics. Now mind you, I am/have been VERY clear that I want to return the Scout drone in my previous 7 or 8 communications with them, because I was going to purchase another X7 Ranger Plus Red version, but now I will NOT purchase anything from them again, EVER! Buyer beware, they are great about the sale, but oh boy, after sale is a nightmare if you want customer service in my experience. I should have just listened to my peers when they recommended DJI, instead I wanted to save a few dollars, and well, this is what I get for that.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    EXOPro Blackhawk × 1

    Buyer beware - Think before you spend the money before Christmas. They will not fulfill order. A huge waste of time for a present for Christmas.

    You guy's had been sending me info for weeks to my email, so I decide to buy, it just so happens that I'm in Dallas Texas for the next few weeks at a hotel and I wanted to give this drone as a present to my son for Christmas while I'm here. So, I purchased it several days ago and wanted it shipped to me at the hotel and then I received this email, so I sent you guy's pictures of some mail with my address on it and then today you cancelled my order!!!!!
    You are being notified due to our system detecting you as a possible fraud order. Don't worry this happens all the time, we'll get you taken care of as fast as possible to get you up in the air. If you could please inquire to our support team via email (support@exodrones.com) or our live chat on our website to verify your identity.
    I'm extremely upset, as I have been hammered with your emails for many weeks and when I finally buy you guy's pull this stunt. You guy's sent me this email today, see below!
    Your order has been canceled
    Order #24212 was canceled because we suspect it is fraudulent and your payment has been refunded.

    "We're sorry for this experience. Definitely not the experience we look for our customers."

    What kind of genius would cancel an order while they are dealing with an active customer without at least discussing it with the customer?

    BLACKHAWK ($$$$$) = ZINO PRO PLUS ($$). Look at amazon and adorama


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    Cinemaster 2

    Based on design and initial information, decided to give this company and their product a try. Ordering was simple, initial shipping was fairly quick, received package undamaged. Overall packaging and case were of good quality. This was my 7th drone, so I'm not new to flying these devices. Fully inspected drone, batteries were fully-charged, App downloaded, installed and connected on Samsung S21 Ultra. On first attempted flight (literally take-off, and basic operation at 5' above ground to test controls and responsiveness before landing), the drone would not land properly, began bouncing up and down inches above ground before randomly flying backward and was unresponsive to controller input until it struck an obstacle that dislodged the battery (thankfully). Tech Support was virtually non-existent and stated that the situation I described was impossible. I agree 100% that they are unskilled and my guess is that their only goal is to avoid admitting or accepting that their products are of inferior quality to other competitor's products. I remained respectful and tolerant of the insanely basic tasks they asked me to perform and report on, provided all requested information, photos, and documentation requests. Eventually (over several days of back and forth) my patience wore too thin, so rather than be willingly to accept a replacement, I demanded a refund. After receivig a prepaid shipping label, I carefully repacked all received items in the original bags and case, placed everything back into the original boxes and shipped it out. I did not receive any follow-up email stating the device had been received, no update to the status of my return, nothing. I had to initiate this communication after several weeks of silence...today, I was told the device is still being inspected. This was also the first I had heard of a 14-day inspection. I accept that the company needs to conduct these type inspections, however I am completely dissatisfied with this entire transaction. Still no expected date to complete the Refund. Would NOT recommend to anyone! Will do everything in my abilities to help others avoid this so-called business.


  • Ordering

    Service

    Pricing

    Delivery

    Would buy here again
    Overall

    EXO X7 Ranger PLUS - Obstacle Avoidance / Classic

    Package was received fast and undamaged, however as the other reviewer stated, customer service was unskilled, and difficult to work with. Drone was not functioning out of the box. One of the propellers simply was dead. It took 1.5hrs with online tech support downloading several apps to realize it needed to be returned. I sent it back with their label on November 10th. It is now November 27th and they still do not have it because they used the absolute cheapest method to have it returned. Tracking shows it has been in 12 different locations! Meanwhile they will not refund my money until they inspect this one. Which I sort of understand, However from my point of view, I paid for a broken drone on arrival and three weeks later they still have my funds and I now cannot purchase another drone in time for my sons event. Thanks for nothing.


Others also viewed

NewFrog brand logo for reviews of online shopping for Fashion products

NewFrog

2 reviews

Do you want to get any sort of merchandise that is greatest? Then you definitely need to go newfrog.com. New frog supply many types of extravagance...

The Twister Group brand logo for reviews of online shopping for Electronics products

The Twister Group

1 reviews

Computers, mobile phones and other devices have regained a fix presence in our modern lives. But if your device breaks down, you will have to look ...

AVG Technologies brand logo for reviews of mobile phones and telecom products or services

AVG Technologies

4 reviews

Are you in need of antivirus software? Do you like quality antivirus software? Do you need malware blocking software? Do you need good Ant fishing ...

Cyberlink brand logo for reviews of online shopping for Electronics products

Cyberlink

1 reviews

Are you I need of software for your PC, tablet or smartphone? CyberLink provides many software tools and claims that these programs can improve you...

EXO Drones

Beautiful mechanical birds that soar the air in a buzz. I am not referring to airplanes, but drones. A drone is an unmanned aerial vehicle, that is, an aircraft without any pilot or crew. It additionally includes a ground-based control that directs its movements. Due to the innovation of science, these mechanical aircraft have been developed to aid individuals in various aspects.

Drones are used in law enforcement, information gathering, agriculture, and lots more. They are also used by firefighters to save lives by carrying out the impossible task of putting out wildfires. A major advantage of this technology is that apart from all the tasks that it performs, they are still very affordable. Many companies claim to develop the best drones and one of these many companies is EXO Drones. If you would like to know more about this company and its capabilities, you can visit the EXO Drones customer review section on US-Reviews.

About EXO Drones
EXO Drones is a drone company that develops and manufactures drones, trains pilots, and writes compliance manuals. At this company, customers can get access to a variety of drone designs for carrying out various activities. EXO Drones boast of the ability of their drones to create amazing pictures and images very clearly and easily. EXO Drone product is made with lightweight materials and a lithium-ion battery to increase its lifespan.

Contact Information of EXO Drones
For customers who might want to contact the company, they can do so through the customer support team of EXO Drones. There is a live chat option on the official website of EXO Drones to chat with customer care representatives. The company is also active on various social media platforms such as Facebook as EXO – Drones and Instagram as exotechdrones.

Products and services of EXO Drones
At EXO Drones customers can choose from a variety of drone designs according to their specific needs or preference. Their drone collection includes the EXO X7 Ranger designed for filmmakers, developed to produce stunning resolution and high image quality. Another drone in their collection is the EXO cinemaster developed to track a location and come back to that exact location. It is controlled with smooth joysticks to capture shots. The last drone in their collection is the EXOPro Blackhawk. Other products available at their online store include propellers, launch pads, batteries, and accessory kits for their drones.

Delivery and return policy of EXO Drones
All drone products of EXO Drones have a 90 days return period where all purchased goods can be returned with full or partial payment depending on some conditions. If goods are damaged ln delivery, the customer is advised to contact the company with photo proof so that they can be assisted.

Compliments, complaints, and tips for EXO Drones
Have you purchased any products from EXO Drones? What was your experience with the product that you purchased? Do you mind sharing your feedback, complaints, or tips about their products? Your comments can help someone out there make a well-informed choice. Thanks for your time.