FOCO41 reviews
This score is based on 41 genuine reviews submitted via US-Reviews since 2020.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.April Preorder of Astros & Texans Gaiter Scarfs from April 14th, 2020
I went to check on this order on May 15th and the previous stated website date for shipment was May 15th. No emails from them and I checked their website after that date and now its states orders being sent by June 20th, 2020. Emailed 2 times customer care and their response was this....."I am so sorry. This order has already been printed and sent to our warehouse. We are unable to cancel/change your address once the order has been sent to the warehouse. We have printed around 200,000 orders to prepare as the products arrive to us daily. There is no way for us to find your order since the volume is so high. Thousands of orders are shipping out everyday. As soon as the carrier scans your order onto their truck you will receive an email confirmation with tracking. We are sorry for any inconvenience. This is a unique situation and we are making every attempt to stay ahead on shipping and get all orders to our customers."
If I go to my order status on their website its states in "Order History " -- Fulfillment Status = UNFUFILLED.
This is not a way to run anything, even if its e-commerce. Do not waste your time with this company. READ THEIR REVIEWS -- TERRIBLE.
About FOCO
Sports is one of the common things that unite people all over the world. The euphoria and excitement that happens when fans of a particular sports star come together can rarely be matched. Lovers of sport also express their love for their sports star by wearing sports merchandise patterned after these stars. Also, sports continue to be a major form of entertainment around the world. One of the companies that assert to be a leading manufacturer of sports products and merchandise is FOCO. However, you should read customer reviews of FOCO here to know if they have been efficient in providing sports merchandise.
About FOCO
FOCO was founded in 1998. They are a community of fans who help people beam their awesomeness through their products. They claim to have a powerful infrastructure, a dedicated team, and a broad variety of products. They pride themselves on bringing new and exciting designs, ideas, and techniques to their products. They also have a team of dedicated and driven professionals.
Products and Services offered by FOCO
Their products include sweaters, sportcoats, suits, swimwear, tops, vests, jackets, hoodies, sweatshirts, pants, leggings, gloves, sunglasses, backpacks, moccasin, sneakers, sandals, flip flops, ornaments, boots, stockings, mini helmets, nutcrackers, Santa hats, mini sneakers, etc. You'll automatically receive free standard shipping on all qualifying orders of $125 or more when you are shipping within the United States. Tracking information will also be emailed to you when the order ships. U.S. shipping methods available are Standard 3-7 days, Two days 2-3 days, and Next day 1-2 days. Canada shipping methods are standard 5-10 days, two days 2-3 days, next day 1-2 days. Expedited shipping is available to orders shipping within the US and Canada. Unfortunately, the shipping address cannot be changed after an order is placed. However, if your order has been processed you will not be able to adjust your order. They accept returns or exchanges up to 30 days after the shipping date for a product that is unused, unworn, and unwashed. Refunds will be issued to the card used on the original transaction. They do not accept returns for undergarments, socks, swimwear, face coverings, and custom and/or personalized items. These items are classified as Final Sale. All products should be returned with original hangtags, instructions, and packaging. Unless the product is defective, damaged, or incorrect item ordered, the original shipping will not be refunded, and the cost of the provided return label will be deducted from the return. You can purchase your order using a credit or debit card (Visa, MasterCard, American Express, Discover), PayPal, Apple Pay, Google Pay, and certain prepaid cards. For more information contact them via email at CustomerCare@FOCO.com.
Compliments, Complaints, and Opinions
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Details
Contact Information
444 Hoes Lane, Building 6, Suite 302
08854 Piscataway
United States
Categories FOCO
Online Shop | Fashion | Sport & Outdoor | Merchandise
Page Statistics
Last update: October 2026
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