50% Would buy here again

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C
Cory
Originally I gave a horrible review about FOCO. In addition, I called Michael Lewis, owner of FOCO, a scumbag lowlife with bad karma. I would like to say I was wrong for saying anything about Micha...Read on
A
Alice Hochhausler
I waited for package ???? supposed to arrive last Saturday but it’s in Ohio ups transfer to po that I saw that it was at ups all the way to ups here where I live so they transferred it to po to ret...Read on
B
beverly davis
These shoes are terrible quality. The rubber is hard as lumber. The sizing is so inconsistent that a 9 is way too small and a 10 is way too big. Customer service is awful. Bottom line, it cost ...Read on
S
Sara
My preteen daughter ordered the Portland Trailblazers bookbag as a gift for Christmas for a family member. The bag arrived two days later than promised, which meant we left town before the bag arri...Read on
R
Ruth Bock
Face covering with packer logo and hood with face mask attached . When the order printed it had the wrong team logo on it. I wanted both items to have Green Bay Packers and the hooded one said it...Read on

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    3 sets of 3 face masks each

    Originally I gave a horrible review about FOCO. In addition, I called Michael Lewis, owner of FOCO, a scumbag lowlife with bad karma. I would like to say I was wrong for saying anything about Michael Lewis without showing a little patience with receiving tracking number from fedex. FOCO sells really great products. Their face masks are cool. I now have received my 3 different orders. Not on time but within reason. FOCO employees are cool, younger crowd. Just email a few different times with order #’s in the headline section. They will most likely get your orders out. OK, that’s my NEW REAL OPINION about FOCO company, employees, and Michael Lewis. I approve this company. Just show some patience.

    pre ordered 4/28/2020
    ordered 9 nfl face masks
    it is 6/29/2020
    nothing sent no response from company

    I order 3 sets of facemasks in march and i have nothing in july. I have emailed all to no avail. I just want my money back. THIS COMPANY IS A LOAD OF CRAP.

    I also ordered several masks if the Pittsburgh Steelers in March!
    I have not received them or any feedback as to why not!
    Will not order again from them!

    Ordered 4 mask in May....it is now July and have not received

    I ordered masks back in May and not received it yet. I email their customer support constantly and NO response back. I don't see a way to cancel it either. Terrible company.

    I saw my package was at ups on the way to my city where I live then they transferred to po in New York so it’s going back to Ohio where it was so I waited since last Saturday till now: I emailed 3 times and Facebook them on messenger but no response.


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    Foco Pajamas

    I waited for package ???? supposed to arrive last Saturday but it’s in Ohio ups transfer to po that I saw that it was at ups all the way to ups here where I live so they transferred it to po to return

    Questioned why I hadn't received Grandchildren's pajamas in timely manner...they responded that often times the post office is in such a hurry to get gift out they forget to scan. I demanded a credit on my charge card - then they emailed back that they were sorry - that they had been out of those particular pajamas for some time now.


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    Dallas Cowboys Glitter Shoes

    These shoes are terrible quality. The rubber is hard as lumber. The sizing is so inconsistent that a 9 is way too small and a 10 is way too big. Customer service is awful. Bottom line, it cost me $14.63 to try and do business with FOCO and I have no shoes to show for it.


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    Portland Trailblazers Bookbag

    My preteen daughter ordered the Portland Trailblazers bookbag as a gift for Christmas for a family member. The bag arrived two days later than promised, which meant we left town before the bag arrived. Upon return we opened the bag to wrap and ship and found an Oklahoma bookbag instead. We ordered through Amazon, who lists they just ship the product, Amazon refunded us as the gift arrived late and we now have to pay for shipping. They suggested once we informed them that the bag was wrong, to reach out to Foco, who blamed Amazon. We will absolutely never purchase anything from them moving forward.


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    Face covering and hood for cold weather

    Face covering with packer logo and hood with face mask attached .
    When the order printed it had the wrong team logo on it. I wanted both items to have Green Bay Packers and the hooded one said it was a team from Georgia

    I cannot find any way to contact you


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    Chicago Bears Gaiter Scarf

    Have yet to receive purchase long after expected delivery date. I understand that they're probably overwhelmed with orders but all I've asked for is an update on my order... six times. No response. Very unsatsified


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    6 neck gaiters

    WARNING WARNING DO NOT BUY FROM THIS COMPANY!!! 3 months after ordering I received my order- which had neck gaiters from a completely random college, not what I ordered. -- NO RESPONSE on email I sent a month ago requesting this to be corrected. (Zero or one star review not allowed- thus 2 stars for a terrible company)


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    3 mask set

    Ordering and pricing are not the issue. While my boyfriend loved his birthday present (2 or so months later), there is no customer service whatsoever. No timely response or no response at all. This is unacceptable. While I understand that companies may have a slight delay, if a product cannot be delivered in a timely fashion, either you temporarily stop orders or don't charge your customers account until the product has shipped. That is what most companies do. I have no problem paying for a product but have a problem with someone using my money and not delivering what I paid for until 2 months later.


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    adult masks

    They sent Yout face mask and I have sent 5 emails and no response, they have no phone number, looking to exchange.
    I would never buy from again or tell anyone to buy from.


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    3 face mask and leggins

    I put 2 stars because it wouldn’t let me put one. A zero is more accurate. Horrible customer service. I am very patient with people who respect me but I have little forgiveness for a company that takes my money and don’t send my product out and then won’t respond to emails or any other attempt to contact them. As much money as they are making right now they could hire someone to answer emails. I’m sure they are swamped with orders because of the current situation but ignoring customers is very unprofessional. I can tell there are not putting customers first. The best part is they won’t let you cancel your order but I called my credit card company and got my money back. Just file a complaint. If they haven’t emailed you back or you don’t have your product by the promised date the credit card companies don’t even question it. I hope this helps some people!


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