Kidrobot Reviews
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Incorrect item received
I bought something from this store, but they sent me the wrong item. I ordered one thing, but got something totally different. I emailed customer service right away and they said they were fixing it, but it's been two weeks now and I haven't heard anything. I'm really let down by how slow and uncommunicative they are being. It's annoying to have to wait so long just to fix a simple mistake.
Original Cartman plush
I bought this Cartman plush from your store and got a fake one instead. The fake didn't have the sewn label like the real Kidrobot products and the buttons on the jacket were off. When I talked to customer service about it, they said it was just a "variation." I felt deceived and let down. The quality was disappointing and they didn't address my concerns transparently.
The limited edition figures
Ordering from this website was a total nightmare, let me tell you. I ordered these limited edition figures and waited and waited, only to be told they were still sitting in the warehouse. And then, get this, I got a FedEx link saying they were delivered when they weren't. The customer service was a disaster, nobody seemed to know what was going on. It was a complete joke, and I will definitely not be ordering from this company again.
Plush toy with a vibrating feature
I bought this plush toy from the store that had a vibrating feature, but the motor stopped working after only a few times using it. I got worried when I thought about how it could have caused a fire. I contacted customer service for assistance, but all they did was say thanks and called it a "unique" issue?!? They didn't offer to replace it or give me a credit for a new one. I have to admit, I am really let down by the lack of help I got from this company. It definitely makes me reconsider shopping here in the future.
Blind box toys
The delivery time for my blind box toys took forever! I ordered them back in November, and it's already December and still no sign of them. I've ordered from other places in the US and got them much faster. I'm really disappointed and frustrated with the service.
Vinyl collectible toys
I recently bought some vinyl collectible toys online, and man, let me tell you, it was a total letdown. The customer service was awful - they were slow to respond and not very helpful at all. And don't even get me started on the shipping time! It took forever, like a whole month, for my order to get to me. This online store really needs to step up their game if they want to make it in this business. I mean, come on, making us pay for slow shipping? No way. I'm never buying from them again, that's for sure. Their management team must be clueless.
Cool toys
I got these really cool toys from the store, but they never arrived! I've been waiting forever and I still don't have them. It's not fair because I was so excited to play with them. I used to shop here all the time and it was great. But now, it seems like they're pulling some shady stuff and not sending out the toys after taking people's money. I really hope they sort this out soon because I really love their toys, but I don't want to lose my money.
Hello Kitty Cancer stuffed animal purchase
I just bought this cute Hello Kitty Cancer stuffed animal in Vegas, and even though it cost me a whopping $57, I couldn't resist adding it to my Hello Kitty collection. But when I took a closer look, I noticed that the zodiac dates on the label were wrong! As a big collector, getting all the little details right is super important to me, so I was pretty bummed to see such a mistake on a product from a big brand like Hello Kitty.
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Unique items for kids
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