Kidrobot Reviews

: 21
10% Would buy here again

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T
Toler
Part of the problem is my fault I mixed out of stock items with in stock items, and now that those items are out of stock. I don't know when they will ever be back or not back at all. The pre order...Read on
S
Sasa
My kid found this web site and brought to our knowledge.we through the site and found some very interesting products for kids . Alien xenomorph hug me with vibration and five inch kids robots. Th...Read on
H
H. Wunsch
I ordered three items back in February and was excited to get them in May. Waited patiently for them to come back in stock. Checked with customer service to see where my order was at, they said it&...Read on
D
Donnell
I paid more for fast shipping thinking my stuff would get here by a certain day. But nope, the company didn't even ship my order until after that day, even though I coughed up a bunch of extra...Read on
E
E. Shanahan
The stuffed animals I bought weren't great quality. They didn't even have those Kid Robot tags like they usually do. It took forever for my order to come, and it was such a pain trying to...Read on

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    Yummy World Plush, and Collectibles

    Part of the problem is my fault I mixed out of stock items with in stock items, and now that those items are out of stock. I don't know when they will ever be back or not back at all. The pre order items are taking a very long time, and I'm unable to cancel orders very inconvenient. They need to do regular updates of when these items come in this is probably why scalpers make more money than they do on some of these items. No other store has a problem with shipping out other items in orders it doesn't make any sense. If it is a money issue than your losing more money waiting to have items go out of stock that could be in stock already, and shipped out. I really would like to get these items but the longer I wait the less enthused I feel about keeping these two orders.

    Never received my product fed ex lost it and nobody did anything about it


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    Unique items for kids

    My kid found this web site and brought to our knowledge.we through the site and found some very interesting products for kids .
    Alien xenomorph hug me with vibration and five inch kids robots.
    They (kids) liked so much
    Rates of these items is very much as per pocket sizes.


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    Pre-ordered 3 items

    I ordered three items back in February and was excited to get them in May. Waited patiently for them to come back in stock. Checked with customer service to see where my order was at, they said it'd be shipped soon. But when the package got here today, only one item was in there. The packing slip and email said all three items were shipped, but only one actually came. This mix-up is not cool and kind of let me down with their service.


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    Expedited shipping

    I paid more for fast shipping thinking my stuff would get here by a certain day. But nope, the company didn't even ship my order until after that day, even though I coughed up a bunch of extra cash for speedy delivery. And to top it off, when I tried to track my package, they gave me bogus tracking numbers that just made me even more annoyed.


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    Garfield plushies

    The stuffed animals I bought weren't great quality. They didn't even have those Kid Robot tags like they usually do. It took forever for my order to come, and it was such a pain trying to reach them. I definitely won't be buying from them again.


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    Overpriced toys

    I treated myself to some fancy collectible toys, thinking it'd be a great present for me. But now I'm kicking myself for it. I bought these expensive toys online, hoping they'd show up before Christmas. But guess what? It's been almost a month, and they haven't even started processing my order. I had such high expectations for this company's service, but all they did was take my cash and leave me super let down.


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    Mystery order unfulfilled

    I placed an order that never showed up, seriously. It's been so long and I'm so frustrated. I reached out to them but got no response to my emails. They refunded some of my money but not all of it. Then they canceled the rest of my order without an explanation. It's just so rude, you know? I don't even want the last item now because it was meant to go with the first one. Ugh, looks like I'll have to contact my bank about this whole situation.


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    Frustrating experience with non-delivery

    I bought something from this company not too long ago and, unfortunately, I still haven't gotten my order. I've tried reaching out to their customer service multiple times, but it seems like they're just ignoring me. It's really frustrating to see them not caring about making sure their customers are happy and getting their orders on time. If anyone else is going through the same thing, I recommend looking into your legal options to deal with this shady behavior.


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    Late order

    I placed an order back in October and now it's April with no sign of it arriving. I tried to cancel and get a refund, but they shot me down. I'm going to have to take it up with my credit card company.


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    Limited Edition Vinyl Figures

    I collect limited edition vinyl figures and was so hyped to order some from this store. But man, was I let down by the service! I ordered nearly two months back and haven't heard a peep about where my stuff is. When I finally asked, all I got was excuses and more waiting. It's obvious this place can't handle getting stuff out on time, if at all.


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    Pre-ordered item frustration

    I just wanna say I made a pre-order with this company and man, I'm super bummed about the service. It's been almost a year since I ordered and still no sign of my stuff. I get that one of the items was a pre-order, but the constant delays and lack of updates are driving me nuts. As a customer, I want transparency and responsibility, especially with orders I already paid for. Kidrobot dropped the ball on this one, and now I'm feeling let down and kinda over this brand.


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    Pre-ordered item for grandchild's birthday costume

    I ordered this special costume six whole months before my grandchild's birthday, but to my dismay, I never received the item I paid for, nor did I get a refund or any kind of response from the company. As the big day drew closer, I was scrambling to find a replacement. The complete lack of communication and poor customer service was really disappointing and totally unprofessional. It's obvious they don't care about their customers, especially when it comes to something as important as a child's birthday.


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    Funky figures

    These figures I was trying to get are really cool, but man, it was a struggle! I emailed them, but never heard back. Their customer service is just the worst. I've been waiting for my order for over five months now! Save yourself the trouble and don't buy from them - they clearly don't give a darn about their customers!


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