lassola44 reviews
This score is based on 44 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Mostly okay, annoyingly dimmable
the dimmer only responds to the tiny remote, not my wall dimmer. Had a faulty piece but support sorted it pretty quickly, thankfully.
Instagram gamble
Wasn't sure before buying — my sister sent the link and pics looked great, but I worried it'd be cheap in person. It did look cheaper, and I almost returned it, but fees killed that plan. Ended up keeping it to test; surprisingly the light is warm and cozy and install was easier than I expected, so I'm torn.
Quiet hallway upgrade
I almost didn't buy this because of the bad reviews. Glad I did. The alabaster wall light sits over our hallway and gives a soft, warm glow for late-night trips to the kitchen. Shipping was tracked step-by-step from China and arrived on time. Small scuff on the base but nothing major. Would order again, though a bit cautious.
The night I relaxed (finally)
I needed this mattress topper because my lower back was killing me after a move, and honestly I braced for nonsense after past orders. The first couple weeks were annoying — tracking said "delivered" but it wasn't, and I kept chasing support. Then, finally, the package turned up and the first night I slept without waking up in pain I actually felt relieved. Still took too long, but it works.
Lighting letdown after the move
Moved into a place with high ceilings and a bum back, so I needed track lights I could actually use without climbing a ladder. Delivery was all over the place. Boxes beat up. Parts didn't match the pictures. No track-specific instructions, which left me improvising — not ideal when you paid decent money. I emailed customer service and got slow replies. It works now, kind of, but the whole experience was more hassle than it should be.
Late, wrong, and messy
I placed the order back in mid-May and didn’t see it until early June, no tracking updates at all. The package was a mess — crushed corners and the thing inside wasn’t what I ordered. No instructions, no mounting hardware, just cheap parts. I’ve had worse delays elsewhere but this feels sloppy. I’m returning it right away. Kinda bummed about the whole hassle and would like my name kept private
Curved light looked great, but...
Not buying from them again — looked great on the box and in place, but quality was disappointing. Fixings were rubbish so I swapped screws and even replaced the little grub bolts myself. One unit had no earth connected and the wiring felt paper-thin. Kind of overpriced for what you get; I've had cheaper fixtures from other brands last longer. Pleasant design though, and delivery was quick, so mixed feelings. Also their site reviews seemed canned, which didn't inspire trust.
Almost gave up, then it worked
I unboxed this light the night it arrived and my heart sank — loose wires, wouldn’t power up. I followed return steps and expected a fight with support, so I was skeptical. First rep was vague, but after pushing I got another agent who initiated a replacement. When the new unit clicked on over the island and the color was right I knew I was happy. It took longer than it should, but the result works and fits the space. Would buy again with more patience.
Skeptical then satisfied
not perfect, but it does the job. I installed three outdoor wall lights about six months ago—first impression was they looked solid and matched the photo, though I braced for cheapness. At two months I did see one go dim and at four months another showed water marks; both needed an electrician. Customer support took a while to reply, but eventually sorted replacements. Not flawless, and expect some hassles, yet after swaps the final setup works fine and looks tidy. Would buy again but I'd keep receipts and be cautious.
Fell for the photos — oops
they hit you with a shipping fee and even dock a 10% restocking credit. I’ve had bad experiences before, but this felt extra shady. Won’t order again, but hey, at least delivery was quick.
Pretty photos, shady product
Don't buy this based on the pictures — I won't be using it. I ordered the lamp for my dining room to freshen things up and paid £270 expecting what I saw online, but the box arrived and it was nothing like the photos, really nothing like. No safety marks, the wiring on the fixture was unfinished, so I had an electrician come over and he told me not to install it. The reviews felt weird too, like some pics weren't even theirs. I felt like a fool, but after emailing and getting my bank involved I at least feel they're taking it seriously. Delivery was quick though.
Barely working fixture, great look though
if something's wrong, their claims-handling is clumsy. I wish they'd make returns simpler — that would save everyone time and frustration.
Smashed lights and radio silence
don't buy from them — I lost time and about $900. I ordered four light fixtures for an install, they arrived so smashed that glass spilled out when I opened the box. I heard back days later saying they'd send replacement globes, but shipping had already taken too long for my electrician's schedule, so I asked for a refund. Crickets for days, then another offer to replace globes — still useless for my timeline. A week passed, then a month since the order, and my RMA/refund requests sit unanswered. I've had decent luck with other vendors who at least answer the phone, so this felt extra sloppy. I'm halfway amused, mostly annoyed — no time to shop again, so lesson learned the hard way. If you're on a deadline, don't risk it — search elsewhere.
Pretty lights, annoying setup
Halfway through the first evening I was poking around the yard and noticed the fixture had no on/off switch — just a sensor for a remote. The lights themselves give a soft, warm glow and sit nicely in the flower bed, I'll give them that. Trouble is, the listing never mentioned "remote-only" and both remotes I got never actually worked. I kept sending photos and videos like they asked, and they kept coming back with suggestions that I was missing something. Delivery was quick and packed well, so that's something. So yeah, pretty lights but a painful customer service dance; kind of a mixed bag.
Wrong item, but refund came through
if they send the wrong thing, don't accept a tiny coupon — use your payment provider and be persistent. You'll save yourself time.
Not sure at first, but now glad I went for it
no tracking unless you ask, shipping from mainland China, and both lamps took forever (three weeks for the hallway one, four for the pendant). On arrival the hallway light felt a bit cheap and there was no instruction sheet, which annoyed me — for what they charge that seemed stingy. The pendant looked better in person than the pics, though; the finish is decent, the weight feels right and once hung it gives a nice warm glow over the island. The remote that comes with it does look a bit flimsy, but it works and hasn’t been a problem so far. So yeah, annoyances with delivery and packaging, but the main pendant actually fits the space and vibe, and I’m using it every evening. Would be nicer if communication and instructions were better, but overall not unhappy.
Expensive light, cheap support
heavy, clean finish, seemed like it would last. Then the electrician installed it and half the unit didn’t work. Actually, four of six components failed. That was annoying. I called customer service. They asked for a video. Fine, electrician came back, we reconfigured and recorded proof. Sent it in. Instead of taking responsibility they told us to try fixing it ourselves and hinted our building wiring was to blame. That was the low point. We kept paying the electrician each visit. The light itself—when one piece was on—looked great, very bright and even. But that doesn't excuse the runaround. I get checks and precautions, but the tone and the "do it yourself" attitude felt wrong for a commercial warranty claim. I'm not into drama, but this process stole time and money, and left a sour taste. I even attached emails and the video to the ticket and still no decent resolution, which felt absurd. Wouldn't recommend until support actually stands behind the product.
Arisha Modern Circle Flush Mount Ceiling Light Black White Bedroom
The fixture's design is really sleek and modern, giving any room a sophisticated touch. It's simple but still catches the eye when you put it up on the ceiling. It goes perfectly with the look of my home, making the whole atmosphere better. The shipping was surprisingly quick, the product even came a day earlier than I thought it would. The light fixture arrived in great condition, all set for my electrician to install. I'm really happy with my purchase and would definitely suggest it to anyone searching for a chic lighting option.
Ceiling lights and a lamp with a folding shade
The ordering process on the website went really smoothly and I liked that they had a lot of choices to pick from. The delivery came quickly, which was awesome. But I was let down by the mixed quality of the products. The ceiling lights were nice and worked well once we put them up, but they felt kind of cheap for how much they cost. On the other hand, the lamp with the folding shade was put together really badly and didn't even work right. This whole thing showed me that it's better to keep it simple when buying stuff.
Ostrich feather floor lamp/table lamp
The feathers feel really nice and the lamp looks amazing. But when we tried putting it up, things didn't go smoothly. Even though we followed the directions given to us, we had some problems. Once we finally got it set up right, the lamp really stands out as a beautiful piece in any home, whether it's lit up or not.
About lassola
Lassola is a renowned company in the lighting industry, specializing in providing exceptional modern lighting fixtures for both personal and professional spaces. Founded with a commitment to quality and design, Lassola has earned a stellar reputation among customers and industry professionals alike. With a diverse portfolio of products including ceiling flush mounts, wall mirrors, and floor and table lamps, Lassola offers a range of options to suit various tastes and budgets. Lassola's journey began several years ago with a team of passionate individuals aiming to revolutionize the lighting industry. Today, their dedication and innovative approach have propelled Lassola to great heights, establishing it as a go-to brand for top-notch lighting solutions. The company's unwavering commitment to customer satisfaction is evident through their high-quality and durable products, as well as their excellent customer service that ensures a smooth shopping experience. At Lassola, customer feedback plays a crucial role in shaping their products and services. The company encourages customers to leave reviews to share their experiences and help others make informed decisions. By valuing and incorporating customer feedback, Lassola continues to exceed expectations and maintain high standards of excellence in the lighting industry.
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Contact Information
83 Ducie Street
M1 2JQ Manchester
United Kingdom
Categories lassola
Online Shop | Electronics | Multimedia & Magazines | Adult shops
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Last update: November 2025
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Review with most votes
Lights
Poor Quality and will not accept returns even when the product you purchased does not work. This is a Chinese company. Read onBy: Mike Ganske