lassola55 reviews
This score is based on 55 genuine reviews submitted via US-Reviews since 2023.
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Find companies you have experience with and write reviews about them! Your reviews contribute to a more transparent market and improve the reliability of companies.Quick arrival, tiny hiccup
Opened it right away after quick delivery. Customer service actually helped, minor glitch but works fine.
Just right for my kitchen
Unpacked it, hung above the sink, instant smile, looks better than pictures, use it every morning
Hesitant at first
Was nervous to buy, tried it Saturday—nice fit, tiny scratch, support silent, still pretty happy.
Still hopeful despite shipping mess
My lamp still hasn't shipped after two weeks, support is slow — they... they barely reply and there's no phone to call. Frustrating, but product looked promising I'm hopeful; add a phone.
Three weeks, still nothing
Midway through week three I checked again — nothing arrived despite many emails. Website looks UK but ships from China; at least I appreciated the reply.
Unexpected wait
I hesitated before ordering — the site wasn’t clear where they ship from. I ordered a month ago to use it for travel, but it never arrived. Tracking is vague, photos look fine, but my doubts weren’t eased. Still frustrating; may dispute charge today.
First-night surprise
I set these up the first evening on site to test brightness — they felt solid in the hand, slipped into the fixture easily, and gave a warm, even glow. Took a minute to tweak the angle, but overall really pleased — I mean, relieved.
Pretty swan, won't light
I liked the swan lamp's look — really cute on my shelf, kinda elegant and soft. Plugged it in and, annoyingly, nothing. Feels like a decoration that won't actually light up. I've sent photos and chatted with the seller but still no fix. Wish it glowed like it should, honestly, at all.
Looked better online
I actually spotted the light on a friend's feed and thought it looked cool, so I ordered one. The product that arrived didn't match the photos, and returning it turned into a headache—lots of pushback and dodging. Annoying, but the price wasn't terrible. I warned a neighbor.
Temporary lights, flimsy finish
decent for temporary use but not worth the price. I bought these after a move and just needed lights fast. The supplied bulb was a plain unbranded cheap one. The shade is paper-thin and I bent the rim fitting the diffuser. They're very light, easy to hang. Not perfect, but they do the job for now.
Grabbed it, glad I did
I grabbed this light a week ago to try in my home office. Feels solid and not cheap. Setup was quick. First night it cast a warm, steady glow — really pleasant. Had to ping support about a minor flicker, slow reply but they helped. Happy overall.
Not the eight I expected
First evening setting up my living-room fort I unboxed what was supposed to be an 8-light floor lamp — turns out it’s a 6-light model, looks a bit stubbier and a touch dimmer than I pictured. I emailed five times and filed a ticket; total radio silence. Works fine, just not what I ordered, a little bummed.
Mostly okay, annoyingly dimmable
the dimmer only responds to the tiny remote, not my wall dimmer. Had a faulty piece but support sorted it pretty quickly, thankfully.
Instagram gamble
Wasn't sure before buying — my sister sent the link and pics looked great, but I worried it'd be cheap in person. It did look cheaper, and I almost returned it, but fees killed that plan. Ended up keeping it to test; surprisingly the light is warm and cozy and install was easier than I expected, so I'm torn.
Quiet hallway upgrade
I almost didn't buy this because of the bad reviews. Glad I did. The alabaster wall light sits over our hallway and gives a soft, warm glow for late-night trips to the kitchen. Shipping was tracked step-by-step from China and arrived on time. Small scuff on the base but nothing major. Would order again, though a bit cautious.
Lighting letdown after the move
Moved into a place with high ceilings and a bum back, so I needed track lights I could actually use without climbing a ladder. Delivery was all over the place. Boxes beat up. Parts didn't match the pictures. No track-specific instructions, which left me improvising — not ideal when you paid decent money. I emailed customer service and got slow replies. It works now, kind of, but the whole experience was more hassle than it should be.
Late, wrong, and messy
I placed the order back in mid-May and didn’t see it until early June, no tracking updates at all. The package was a mess — crushed corners and the thing inside wasn’t what I ordered. No instructions, no mounting hardware, just cheap parts. I’ve had worse delays elsewhere but this feels sloppy. I’m returning it right away. Kinda bummed about the whole hassle and would like my name kept private
Curved light looked great, but...
Not buying from them again — looked great on the box and in place, but quality was disappointing. Fixings were rubbish so I swapped screws and even replaced the little grub bolts myself. One unit had no earth connected and the wiring felt paper-thin. Kind of overpriced for what you get; I've had cheaper fixtures from other brands last longer. Pleasant design though, and delivery was quick, so mixed feelings. Also their site reviews seemed canned, which didn't inspire trust.
Almost gave up, then it worked
I unboxed this light the night it arrived and my heart sank — loose wires, wouldn’t power up. I followed return steps and expected a fight with support, so I was skeptical. First rep was vague, but after pushing I got another agent who initiated a replacement. When the new unit clicked on over the island and the color was right I knew I was happy. It took longer than it should, but the result works and fits the space. Would buy again with more patience.
Skeptical then satisfied
not perfect, but it does the job. I installed three outdoor wall lights about six months ago—first impression was they looked solid and matched the photo, though I braced for cheapness. At two months I did see one go dim and at four months another showed water marks; both needed an electrician. Customer support took a while to reply, but eventually sorted replacements. Not flawless, and expect some hassles, yet after swaps the final setup works fine and looks tidy. Would buy again but I'd keep receipts and be cautious.
About lassola
Lassola is a renowned company in the lighting industry, specializing in providing exceptional modern lighting fixtures for both personal and professional spaces. Founded with a commitment to quality and design, Lassola has earned a stellar reputation among customers and industry professionals alike. With a diverse portfolio of products including ceiling flush mounts, wall mirrors, and floor and table lamps, Lassola offers a range of options to suit various tastes and budgets. Lassola's journey began several years ago with a team of passionate individuals aiming to revolutionize the lighting industry. Today, their dedication and innovative approach have propelled Lassola to great heights, establishing it as a go-to brand for top-notch lighting solutions. The company's unwavering commitment to customer satisfaction is evident through their high-quality and durable products, as well as their excellent customer service that ensures a smooth shopping experience. At Lassola, customer feedback plays a crucial role in shaping their products and services. The company encourages customers to leave reviews to share their experiences and help others make informed decisions. By valuing and incorporating customer feedback, Lassola continues to exceed expectations and maintain high standards of excellence in the lighting industry.
Details
Contact Information
83 Ducie Street
M1 2JQ Manchester
United Kingdom
Categories lassola
Online Shop | Electronics | Multimedia & Magazines | Adult shops
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Last update: December 2025
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Review with most votes
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Poor Quality and will not accept returns even when the product you purchased does not work. This is a Chinese company. Read onBy: Mike Ganske